Kiplinger Personal Finance

I was super excited to get these magazines and digital versions but I paid for both and while yes I get my digital version I have yet to see the first magazine and I have tried 4 times to reach out through social media, email, and any other way I could find to reach out but the customer service is no where to be found! I haven’t had a single response to any of my requests for someone to reach out to me!!! I love the information but if you have any issues or need to speak to someone this company doesn’t care or even try. Very frustrating! *Update I received a message with the same steps I have already took and the email I never received an answer from so honestly this company is a scam DO NOT BUY FROM THEM! They will take your money and then in public say oh we are sorry message here and whe you do you don’t get answers! I have already wrote off that $37 or whatever it was because at this point I don’t even know anymore but I hope others don’t fall prey to their poor business practices!!!

I subscribed to the print and digital magazine. I downloaded the app but all the articles are still locked a few days later. I emailed. No response. I contacted the developer through the app. Again no response. What good is an app when you can’t access any of the articles? I can access the website and pdf articles but you can’t of course click right to the article and the “experience” they brag about just isn’t the same. I have subscribed in the past with access to their app so whomever is now minding the store is asleep. Maybe a bad review will wake them up!

I just subscribed to Kiplinger Personal Finance through Kiplinger’s website. I saw that they had an app and downloaded that. Every time I’ve tried to login it says I do not have a subscription. However, I am able to login onto the Kiplinger website. After trying for 2 1/2 days I finally got frustrated and called a customer service number I found within the app. I was told I would not be able to read any issues on the app until April!! So I’ve paid the money, and per Kiplinger’s own advice, downloaded the app for a “better experience.” And I’m now being told I will be unable to use that “better experience” app until April! At this rate, I can guarantee I will NOT renew my subscription to Kiplinger!!