App Profile: KeyBank Mobile Banking

Android / Games / Puzzles
KeyBank Mobile Banking
Installs:
Rating:
4.71
Total Reviews:
192.64k
Top Countries:
US
< $5k
/mo
20k
/mo
Reviews: What People Think About KeyBank Mobile Banking
716tattooman
Rating: 5/5
Iv had this account for good long while now and couldn’t imagine going back to any of the other banks iv had in the past for business and personal. Not to mention that there customer support/ service. My main account is a joint account with my wife &amp; long story short(er) someone stole her phone from her right off my front porch.. and while canceling the service and changing the google info so any info would be blocked and locked n everything else. This scum person (that geo tagged them selfs right around the corner from us ). Went in and tried to use it Wi-Fi to make a PayPal transaction and transfer money to themselves and key sent a notification immediately and thankfully. But they helped her at 2 am get this mess of a situation figured out making sure anything that did was flagged and blocked and even helped with expediting her a new card. Just all around happy with them and their services so far and plan to keep my personal and business accounts with them for the foreseeable future..! Thanks again helpful voice on the other end of the phone we appreciate your help.
Lloyd on the low
Rating: 5/5
Key Bank is the best bank for the most affordable rate. I am always impressed with their upgrades. One major thing they could add would be more transaction protection for being overcharged like Chase Bank. Besides that I would rank Key Bank up with banks like Chase which is a trendsetting bank in the industry. The wait for in person service is faster than Chase though. Usually anywhere you an find a Chase or Bank of America you will find an awesome Key Bank location. Also Key Bank refunds ATM charges so they have their own way of being the best bank in the nation go their size. They repeatedly avoid becoming the typical banking method of becoming so large that they forget their customer service like so many banks that grow. They have the most local bank feel for a bank go their size across the Industry. Any time I’m having trouble with my Chase Bank account I know I can use my Key Bank checking account.
ItsKinnerBeaner
Rating: 2/5
One of my biggest irritants about the app is the order in which my transactions/deposits/withdrawals get posted. They are always out of order and showing “posted” on dates that the original transaction was not made all because that’s the day it finished processing. I understand processing periods but those aren’t the dates when I made the transaction and it throws me off on keeping up with my account properly. It will show money amounts that I did not have because it adds my deposits before it posts my transaction or withdrawal which again, throws me off. Because why is it showing a deposit posted 2 days before I actually had it deposited? It makes no sense and it’s frustrating. I don’t trust electronic services 100% so I like to track my spending on my own and the way it’s set up makes it almost impossible for me to do. The set up of how this app posts transactions is so frustrating and has me on the verge of switching my bank as soon as I find one that posts my transactions in the actual order they were made and not in the order in which they were done processing. It’s not my fault it takes 3 days to process, but the money sure comes out right away so why isn’t it reflected as such? Make it make sense
About KeyBank Mobile Banking
Take control of your money and bank the way you want to bank – anytime, anywhere. The KeyBank mobile banking app is free, fast, and secure with features that are streamlined for today’s on-the-go world:

• Easily transfer funds between bank accounts
• Pay bills
• Send money to friends and family
• Open a checking or savings account
• Deposit checks on the app
• Monitor and manage bank accounts and cards
• View KeyBank credit card rewards points

Safe and Secure Online Banking
 
Confidently use the KeyBank mobile banking app without compromising your personal banking information. It’s backed with a multitude of safety and security features, including:

• Same high-level security used for KeyBank Online Banking
• User ID and password required to access banking app†
• Secure connection to view banking account and transaction details
• No banking information is stored on your device to minimize risk if your mobile phone or tablet is lost or stolen

Convenient Banking on the Go
 
Easily manage your personal finances when and where it’s most convenient for you and your schedule. With the KeyBank mobile banking app, you can:

• View account balances and recent transactions with one swipe using QuickView
• Deposit checks right from your mobile device without having to visit a KeyBank branch or ATM
• Transfer funds between your KeyBank checking and savings accounts
• Open an account right from your mobile device
• Search and view your banking transaction history for the last 90 days
• Access your KeyBank account statements and tax forms
• Review and manage scheduled Online Bill Pay payments and transfers
• Send money to existing payees and add new payees
• Search for KeyBank branch and ATM locations


Personalized Mobile Banking Settings
 
Customize your in-app experience for your unique needs and preferences with account settings and seamless access to the KeyBank features and products you use:

• Add a profile picture
• Set up fingerprint or face ID sign in capabilities
• Manage and edit account alerts
• Access your credit card Reward Points balance


Connect with KeyBank
 
Please call 1-800-539-1539 if you have questions about the mobile banking app or need additional help or support.
 
Follow KeyBank on social media:

• Twitter: twitter.com/keybank
• Facebook: facebook.com/keybank
• LinkedIn: linkedin.com/company/keybank/
• YouTube: youtube.com/user/keybankcommunity/
• Instagram: instagram.com/keybank/


Important Disclosures
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app.

IPhone® and iPod® touch are registered trademarks of Apple Inc. All rights reserved

©2025 KeyCorp. Member FDIC.
File size: 97368064
Launched countries: US
Minimum OS version: 13.0
Release Date: 1332977298000
Published by KeyBank
Website url:
Publisher country: US
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