CarRentals.com: Rental Car App

I opened the app to get my reservation details, and it keeps telling me to “try again”, because of my connection, or lack there of. But, I can go everywhere else on the app. (and any other app & website), except for getting my own reservation details, so it’s not my internet. They’re quite presumptuous, how they immediately assume that it’s my Internet that’s not working… But, it’s actually their website or this app.. I’m trying to find a phone number to call for help but, can’t find one of those either. I’ve used this app. once before w/no problem, but then again I didn’t need to get back on the app. to cancel anything or get the details again. If I had, had these issues the first time, I probably wouldn’t have used them this time. But, now I can’t even cancel my reservation, if I wanted to. I gave it a 3 ⭐️⭐️⭐️ rating because of the frustration I’m feeling at the moment while I’m trying to get my reservation details for tomorrow and can’t! Instantly, disappointed.

I went to Princeton junction budget branch and both ladies were never accommodating and friendly! The rep gave me a car and when i drove it it said maintenance due, so I returned the car and they replaced it which on turning on said same thing when I confronted them they said they don’t have a car which is nuts! Because I already reserved it ahead, I ended up driving it and when i called up car rental’s and relayed my dilemma i had mixed reactions from 2-3 reps. I tried calling mercer trenton budget and he was nice enough to accommodate me and give me a car which i was able to use!

Everything is going great I paid a great price! I also got a better car than I thought I would. This is awesome compared to other companies price gouging customers these days! I changed my day rental to a week when I saw the car.