App Profile: Getaround - Car rental

Android / Games / Puzzles
Getaround - Car rental
Installs:
Rating:
4.09
Total Reviews:
3.23k
Top Countries:
FR, US, DE
< $5k
/mo
40k
/mo
Reviews: What People Think About Getaround - Car rental
Sweetspot1
Rating: 2/5
I want to share my experience with Getaround Rent-A-Car. Initially, they had extremely high booking fees, sometimes as much as 50% of the total rental cost, with no alternative booking options. While they have since removed these exorbitant booking fees, other issues persist. One major concern is their rental insurance fees. I understand that car rentals are more expensive on weekends, but adding a 60% insurance increase on top of that is ridiculous. Additionally, there's a $50 deposit, which I have never seen refunded. In contrast, I recently rented a car from Hertz, located in the same parking garage as Getaround, for a weekend (Thursday to Tuesday). The cost was comparable to a six-hour rental on a Saturday with Getaround, but the insurance was only $12 a day, and the deposit was returned within three business days. Considering the high costs and unreliable service with Getaround, it’s becoming increasingly frustrating. Not only are you not guaranteed a clean or well-maintained car, but there's also no assurance that a replacement will be available if needed. Nowadays, I only use Getaround if I need a car by the hour for an emergency or last-minute situation. This review is not intended to bash Getaround, but to highlight the changes and ongoing issues with their service. Getaround needs to address these concerns if they want to retain customers.
^^^Fab^^^
Rating: 2/5
I just deleted my account after 2 rentals and one weird experience with customer service. Did you know that the app let you book a car for 2hrs, but for a slot that already started? like you select 12pm till 2pm and before accepting you go get your stuff ready, when you finalize your booking it’s 12:20. The app actually lets you book, but with a start time 12 and expected return 2pm !! Yep if you think like me that what counts is the pick up time , it’s not ! So I returned the car 30mins later and I got fined $50 for late return + another hour of rental.
And she you discuss with the customer service they basically say that you should read the rules and FAQ ! You book and pay for 2 hrs but you should only ride 1:40mins, yep that is the rule! Too bad you didn’t know.
Apart from that the app and rental is very convenient, the price is expensive and never what is advertised! Like all my rentals were advertised $2/hr $32/day and I paid for 2hrs $60 my first rental and $42 my second (+$66 late fees) … that’s what I call a trap !
I will try another app.
Takimotto
Rating: 1/5
Iam so mad at this company and thier application..they are so pressed to charge you $200 a day for rental because you are late but when it comes to get your money back for your deposit and so on..they’re all disappear ..you can only contact them thru email that they dont reply why not phone call to accelerate our issues? Uh .. startegy to deceived their customer but my deposit will be send back to me in full because im entitled to it .. and if i have to go on social media and make a trending post about rental cars company i will .. as soon as im done writting this review i want you guys to contact me and send me my deposit back because the experience i got from yall is never going back ..send me my deposit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Immediately!!!!!!
I want people to know one thing while trying to rent with this company just dont ..they will charge you arm and legs if they have the opportunity to but will never give you what it is yours ..till i receive my deposit back today in full because you can charge me $200 for a day rental because i was late but can send my deposit back even after you all late ..? It is supposed to be 7 days after the rental ..
Where is my deposiiiiit!?????????? Getaround !!!!
About Getaround - Car rental
Rent cars by the hour, day or week and unlock them with the app. No subscription is needed. As the world's leading car sharing platform, Getaround boasts over 5 million users and more than 70,000 vehicles in over 300 cities.
Getaround makes car sharing easy! Instantly rent and unlock great cars from your phone with the Getaround app.
Drive confidently knowing comprehensive insurance covers every carsharing trip.
Choose your perfect car safely:
Reliable and flexible, Getaround helps you rent a luxury car 24 hours a day, 7 days a week, without the time-consuming paperwork, queues & counters. Ideal for saving time when you're out of town for a few days.
Joining is easy. Just download the app and start renting a wide variety of cars on our platform, from a Toyota to a Tesla, no subscription is required. Insurance is never a problem. Getaround offers multiple protection plans - or use your own insurance to save even more.
A car for each need: family cars for vacations, vans for moving days, compact cars for city trips, luxury vehicles for business meetings, minibuses for road trips with friends, etc.
Use Getaround for every occasion: weekend getaways, visiting friends, moving houses, business travel, city tours, shopping trips, client meetings, etc.
Select your perfect car using filters by car type, equipment, number of seats and price.
Rent a car in just a few taps on Getaround app:
1. Search for cars nearby
2. Choose the one that fits your needs
3. Rent it through the app
4. Unlock/lock it with your smartphone
5. Drop it off when done
Getaround across the US:
Car rental near you in the different states: Florida, California, Texas, Georgia, Illinois, Pennsylvania
Getaround includes also car share in major cities and airports in San Francisco, Los Angeles, Boston, Chicago, Philadelphia, Atlanta
Getaround across Europe:
- France: Paris, Lyon, Bordeaux, Marseille, Toulouse, Montpellier, Nice, Avignon, Aéroport Roissy-Charles de Gaulle, Paris Orly
- Germany: Berlin, Berlin Tegel Airport, Hamburg, Munich, Stuttgart, Frankfurt
- Spain: Barcelona, Barcelona El Prat Airport, Madrid, Madrid Barajas Airport
- Belgium: Brussels, Antwerp
- Austria: Vienna, Salzburg
A car sharing experience trusted by millions of drivers:
“It’s significantly more affordable than conventional rental services, and I can find cars much closer to my location.”
“Incredible! Using Getaround is far better than dealing with rental agencies. It’s fast and efficient.”
“I have been sharing my car via Getaround in San Francisco for over two years. It's incredibly straightforward.”
“The commodity is unmatched. Unlocking the car with a smartphone works flawlessly.”
“Great for renting cars. There are no surprise charges. It’s also very accommodating for drivers from outside the EU with a valid international license.”
“The ideal app for renting your car to others when it's not in use, and making extra cash.”
"I needed a van for a move. It was much easier and cheaper than traditional rental methods."
Getaround for Car Owners:
- Earn up to $1000 by sharing your car to offset the high costs of car ownership
- Rent out effortlessly using Getaround Connect technology
- Manage your rentals easily directly through the app
How it works ?
1. List your car: enter key details about your vehicle, and we will contact you to schedule the installation of our device
2. Receive bookings: once we verify their identity, drivers can reserve your car for the times you specify as available
3. Renting made easy: drivers can find your car and use their phone to unlock it independently, or inspect and sign the contract directly with you
4. Get paid: funds are transferred to your bank account within five working days after each rental
Getaround for Businesses:
- Pay with personal or business credit cards
- Receipts available
- Premium cars available for business appointments
For more information, visit https://getaround.com/ or https://getaround.com/help for assistance
Getaround makes car sharing easy! Instantly rent and unlock great cars from your phone with the Getaround app.
Drive confidently knowing comprehensive insurance covers every carsharing trip.
Choose your perfect car safely:
Reliable and flexible, Getaround helps you rent a luxury car 24 hours a day, 7 days a week, without the time-consuming paperwork, queues & counters. Ideal for saving time when you're out of town for a few days.
Joining is easy. Just download the app and start renting a wide variety of cars on our platform, from a Toyota to a Tesla, no subscription is required. Insurance is never a problem. Getaround offers multiple protection plans - or use your own insurance to save even more.
A car for each need: family cars for vacations, vans for moving days, compact cars for city trips, luxury vehicles for business meetings, minibuses for road trips with friends, etc.
Use Getaround for every occasion: weekend getaways, visiting friends, moving houses, business travel, city tours, shopping trips, client meetings, etc.
Select your perfect car using filters by car type, equipment, number of seats and price.
Rent a car in just a few taps on Getaround app:
1. Search for cars nearby
2. Choose the one that fits your needs
3. Rent it through the app
4. Unlock/lock it with your smartphone
5. Drop it off when done
Getaround across the US:
Car rental near you in the different states: Florida, California, Texas, Georgia, Illinois, Pennsylvania
Getaround includes also car share in major cities and airports in San Francisco, Los Angeles, Boston, Chicago, Philadelphia, Atlanta
Getaround across Europe:
- France: Paris, Lyon, Bordeaux, Marseille, Toulouse, Montpellier, Nice, Avignon, Aéroport Roissy-Charles de Gaulle, Paris Orly
- Germany: Berlin, Berlin Tegel Airport, Hamburg, Munich, Stuttgart, Frankfurt
- Spain: Barcelona, Barcelona El Prat Airport, Madrid, Madrid Barajas Airport
- Belgium: Brussels, Antwerp
- Austria: Vienna, Salzburg
A car sharing experience trusted by millions of drivers:
“It’s significantly more affordable than conventional rental services, and I can find cars much closer to my location.”
“Incredible! Using Getaround is far better than dealing with rental agencies. It’s fast and efficient.”
“I have been sharing my car via Getaround in San Francisco for over two years. It's incredibly straightforward.”
“The commodity is unmatched. Unlocking the car with a smartphone works flawlessly.”
“Great for renting cars. There are no surprise charges. It’s also very accommodating for drivers from outside the EU with a valid international license.”
“The ideal app for renting your car to others when it's not in use, and making extra cash.”
"I needed a van for a move. It was much easier and cheaper than traditional rental methods."
Getaround for Car Owners:
- Earn up to $1000 by sharing your car to offset the high costs of car ownership
- Rent out effortlessly using Getaround Connect technology
- Manage your rentals easily directly through the app
How it works ?
1. List your car: enter key details about your vehicle, and we will contact you to schedule the installation of our device
2. Receive bookings: once we verify their identity, drivers can reserve your car for the times you specify as available
3. Renting made easy: drivers can find your car and use their phone to unlock it independently, or inspect and sign the contract directly with you
4. Get paid: funds are transferred to your bank account within five working days after each rental
Getaround for Businesses:
- Pay with personal or business credit cards
- Receipts available
- Premium cars available for business appointments
For more information, visit https://getaround.com/ or https://getaround.com/help for assistance
File size: 105098240
Launched countries: FR
Minimum OS version: 16.4
Release Date: 1338463688000
Published by Getaround
Website url: https://no.getaround.com
Publisher country: US