NZSALE

I have been using the app for years now and I don’t have issues with changes. I welcome them when they are good. However, the last change done a few months ago made the app worse. Quite often you select a sale and it leads you to a error page. It has less options than previously to filter. I went back to other shopping apps that I stop using in the past because they were not as good as NZSALE used to be. But NZSale app now isn’t as good. Other annoying aspect is that the same item is in multiple categories. Plus when something is on the front page advertised but then it is not in the list of options to buy. Other thing to be aware is that I have found few items more expensive on NZSale than on its original websites. Last, but not least, do not believe on the percentage they say the product has been discounted. It is the same price, they just say it has been discounted a x%. It still have some good deals, but you need to be attentive.

I have been shopping on Nzsale for a few years now and love them. I have had only 2 issues but got in contact with them and they replied back very fast and we sorted the issue there and then. I found the products to be at very good Quality at an excellent price, I have not come across anything of the products to be fake, have never received any products damaged and postage to be by the time that they informed me I would receive, as upon payment they inform you of the date you will receive your purchase. The wide variety of products is also excellent and sometimes they have bulk buy products for sale.

I'm (was) a regular customer and I can only say... don't waste your time and money buying in Nzsale. Most of the times they are fake sales and not real. They bring the prices up to later say they are applying a big discount. If you see a good item with a big discount and you buy it, they make you waiting between 3 or 4 weeks and then they cancel your order and refund the item. But they don't refund the shipping cost!!! It happened to me more than 6 times in the last 6 months, I have proof of everything . After dealing with the automated customer service which doesn't read you messages, I talked to Jacqueline (Customer Service Manager) just to try to get the items I had purchased. Only after 1 hour talking over the phone with her I finally got the products. And now, I have the same problem again.... very tired to deal with them again. DONT WASTE YOUR TIME WITH NZSALE.