Galaxy Theatres

The app was working fine two days ago and now nothing loads properly. Yesterday it logged me out and now it won’t let me log back in. I’ve been resetting my password, but receive no emails. I even contacted my theater and they changed my password for me, only for it to still not work. I can’t login. I had points and a free ticket I wanted to redeem and now this happens <\3 Disappointing. I’ll be going to AMC from now on I guess.

I’ve had this app for a long time, and I have to start by saying it is so much better than when it first started. Two major significant problems with this app right now…. Please fix! First is that there is NO option to contact anyone on the app, about problems with the app. The theater level personal aren’t involved of app development so they cannot help me if there’s a problem either. Who is someone supposed to contact if something is going wrong in the app? Second, and VERY annoying is that there is not option to go back to previous screen. For example: When I am looking at the movie showings for the day, then select one to read more about it-I now can only access that movie information and it’s showtimes. I cannot simply select an arrow to go backwards and continue to look at and read about the remaining movie showings. I have to select “Home” again to see the list of showings and it is back at the top, not where I left off Finally, my app froze when I was trying to move between the upper L menu, the “more” menu and their different options.

This app used to be pretty effective, simple and easy. But for some reason they changed it a couple months ago a ugly color scheme along with many annoyances. Constantly having to log back in to your account because it logged you out or the simple fact that once you buy a movie ticket, it doesn’t always show up in the app and you have to go to your email to find it. Not only that but taking away a saved card or having no other payment methods besides having to type out your card every single time is quite annoying. I have no idea why they took a step back when updating the app.