S&T Mobile Banking

I have requested multiple times that when a check is listed as the source for a listed debit amount, that the number of the check be listed along with the amount. This would save much undue time when attempting to reconcile my checking account in my physical register book! Otherwise, you have to Select and look at the individual check to find out to whom it was sent. After viewing it, then the app takes you back to the beginning of your listed debits, instead of where you were working on the chronological list. 😩

Was a client for over 65 years with Irwin bank. Never had a bad experience When I call in (which is often as I have a hard time with passwords ) the person has always been friendly and helpful because I am 82 and have a hearing problem. So they speak very clearly.

The new software is terrible! I was sent a push notice that I was below my limit in checking and was charged $10 on August 11th. I logged on and the new software is NOT user friendly at all. I called and the agent could not help me. He said it was a charge from July. I had to go, because I am watching a baby, so he said hold on, and offered me to get a charge card. That’s not why I called! I’m not happy, in fact I am angry. I’ll have to go in to the bank to ask why I was charged, but not below the limit. I’ll probably end up changing banks.