NIH Federal Credit Union

My interactions with the NIHFCU have consistently been exceptional, making me feel valued and appreciated. The level of service is outstanding, and the staff’s attentiveness and professionalism truly make me feel like a “million dollar person”. Even though my wife is not a member, the NIHFCU extends a warm and welcoming atmosphere that speaks volumes about their commitment to customer satisfaction. The credit union stands out for its dedication to its customers, providing a banking experience that is both personal and highly satisfying. I would highly recommend the NIHFCU to anyone seeking a financial institution that prioritizes its members and delivers top-tier service.

This app used to be flawless and very convenient banking application, deserving 5 stars. Now, after upgrade in August 2019, an essential feature - bill paying - stoped working, which made it almost worthless for me. One star. Please return previous (before summer 2019) version. After completion review (above) I discovered that not only bill payment option is not working in the upgraded app, but also bill depositing. Therefore, no really useful feature is working after this upgrade. New (added) features has no value for me, as probably for the most customers of NIHFCU. It is very sad, that reliable and useful application now is completely useless. I will be happy to “upgrade” my review as soon as really working revision is issued.

The new version doesn’t seem to harmonize very well with my iOS 12. The font is much smaller and the app is less appealing. Touch ID access works on my iPhone though. I am also unable to get much more data on other accounts as promised for the new version. Right now, I’d rather going back to the old version