App Profile: Air France - Book a flight

Android / Games / Puzzles

Air France - Book a flight

Installs:

Rating:

4.78

Total Reviews:

63.53k

Top Countries:

FR, US, GB

< $5k

/mo

200k

/mo

Reviews: What People Think About Air France - Book a flight

YoloToy

Rating: 3/5

Firstly, I was unable to enter a second passport’s information correctly using the app. I ended up having to log on to the actual website. Mind you, I have been a member of Flying Blue for two decades, and had both passportd keyed in twenty years ago. Why did your system delete a whole second passport from my account? Returning to the app, I was prompted to add an image of my passport. It took me a moment to figure out why the scan screen partly grays out the actual window— you don’t explain positioning to the user anywhere. And worse: post-scan, I now see that the app has entered my name completely misspelled! So I had to correct that… Another minute of unnecessary frustration. Lastly, I must mention: my one current booking, although listed on the app, is missing from my AirFrance account in the browser window of the same account. What’s even more disturbing, despite entering the booking number several times onto the website, AirFrance refuses to recognize its existence, which I find troubling. (And yes, I typed the capital “O” correctly— why you put “O”s into a booking number instead of a more sensible zero “0” is frankly unintuitive!)

BZhor

Rating: 1/5

It took me 2 hours to reset my password and get it to work. I finally booked my ticket then I get a conformation email then another confrontation email. My ticket was booked twice. I called the support line, I was told the system is down, and they asked me to call back after 2 hours. I called back the second time, their system is till down. The third time I called an employe answered me, I told her what happened and she started to laugh. I am not sure what was funny about my horrible experience. I got upset and hang up, and called back again, this time I was able to speak to a supervisor. She then voided one ticket and now I have to wait 24 to 48 hours for the refund. I could choice a different airline but I have always traveled with AirFrance, however it’s a big disappointment this time, this is has to be the last time I travel with them. Customer service is what makes a company or break it. When I choice a company, I choice them for their Belief as company and their customer service. You guys are a big disappointment, and this will be the last time I will travel with you. I hope you technically improve your website/ app and so as your customer service skills... most of client pay extra money to be treated good or at lest right. BTW this the first time that that I review an app or a service ! You can only imagine how horrible my experience was.

Swenix2

Rating: 3/5

I was due to fly back from Paris to San Francisco on a flight at 10:25 AM tomorrow morning. I was checking for an upgrade at about 8 o’clock this morning and they told me that I wouldn’t be able to find one until 1025 or later. Fortunately, I went back to my computer to try to access the upgrade ahead of time because I was worried that I would miss it. At about 1015. I saw an upgrade available and indeed there were only two seats left where I was told at 8 o’clock this morning that they were 12. I took one of the two seats. It wasn’t a window seat as there was none available and that’s what I would’ve preferred. However, I was able to get one. I’m sure that if I’d waited till 1025 I would not have had a seat the information the person gave me this morning misdirected me and almost caused me great disappointment. I am disappointed in Air France for basically almost tricking me out of the upgrade.

About Air France - Book a flight

Meet a pocket-sized travel assistant designed to help you at every step of your journey.

From booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool.

BOOK A FLIGHT

Book your ticket for any of our destinations using your preferred secure payment method. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details.

OBTAIN YOUR BOARDING PASS

Check in, select your seat, and obtain your boarding pass directly in the app.

STAY INFORMED

Turn on notifications and get real-time flight updates and exclusive content about your destination. You can also share your flight status with your loved ones to stay in touch with those on the ground.

MANAGE YOUR BOOKING

Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app.

ENHANCE YOUR TRAVEL EXPERIENCE

Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more).

A SPECIAL SERVICE FOR YOUR CHILD

Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app.

ACCESS YOUR FLYING BLUE ACCOUNT

Check your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card!

File size: 630821888

Launched countries: USAUCACNFRDEGBITJPKRRUARATBEBRBGCLCOCRHRCZDKDOECEGSVFIGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNOPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRAEUYVEVNEELVNIPYMTJOMLSNUG

Minimum OS version: 16.0

Release Date: 1284706800000

Published by Societe Air France S.A.

Website url: https://www.airfrance.fr/US/en/common/transverse/footer/internet_mobile_airfrance.htm

Publisher country: France

App Profile: Air France - Book a flight

easyJet: Travel App

SNCF Connect: Trains & routes

Bonjour RATP

KLM - Book a flight

Vueling Airlines-Cheap Flights

Île-de-France Mobilités

Iberia

Transavia

Eurostar Trains

Virgin Atlantic