Old Navy: Shop for New Clothes

I’m 63 and have been wearing old navy since my 30s. When I found the app I’d moved somewhere there wasn’t an old navy and was I ever pleased. My daughter is 33 and we used to do mom daughter trips to the mall and we’d always hit old navy. The prices were great and the quality was spectacular! I’ve been shopping off those apps from other countries and it wasn’t till I got my first old navy older that I realized the quality difference. I just hit a 4th of July sale and got my favorite old navy flip flops for $2 a pair!! I got black and hit order before realizing they had my old favorites cheery on the sole and polka dots. I made a separate order and got those too. Of course I bought some poplin sleep shorts and can’t wait for fall to get them in long legs instead lol shorts. The prices online are VERY reasonable! And don’t forget the ribbed tank tops a staple for summer. I could go on and on how I love Old Navy. But go do a haul you won’t regret it. There clothes really hold up for years too. I have some rubbed tank tops that are at least 8 years old and still fit great and the color hasn’t faded. Have fun shopping. Check in often for online sales!! 🍒⚓️🛟

This app is really not great, when you search for some thing it gives you results for more than what you’re looking for which is really annoying, you have to use the filter option every time. It is constantly losing my favorites, causing me to re-save them. The “find in store” feature absolutely never works!!! Been trying for months and it always says store availability is unavailable. Why even offer that as an option if you’re not going to have a functioning button? What it’s starting to do now is that it reads my Face ID to log in, takes me to the home screen and then starts all over again with the spinning refresh wheel only to take me back to the log in page to read my face ID again, accepts it and do it all over again and again. I have to kill the app and start over and that usually works but it does this every time I open now. You can’t even get past the login screen to go on the app, it forces you to login as soon as you open it. Which is why I am leaving this review, it’s just icing on the cake at this point. The only thing it’s good for is adding items to your card and checking out, every other basic retail app offers that. I would shop on there Mobile website exclusively due to these issues but it does not offer a view of my favorites in My Account at all so I’m forced to use the app, who deletes them every few months. If it wasn’t for that, I would never even bother with the app. Fix your app, old navy tech developers!!!!

I am tired of the fact that every time I open this or the Gap app (and I download the second one trying to bypass this problem), I am asked to sign in, and when I try to do so, 9 times out of 10, it’s just not going to happen. I will eventually get an access denied message, and there are two resolution issues listed, which don’t work, and they ask you to click on a link to let them know, but that link will never open! And the one time out of 10 that I may be able to sign in, it takes countless tries and all kinds of finagling for it to eventually occur. Right now, it’s not happening, and that’s when I decided to come here to leave this review, because I’m just done! And I’m angry at them for other issues, as well. I’m not getting credit for returns I’ve sent back and Gap just sold me an item that was listed even in the title as being the luxury fabric, Modal, yet when I received it, the tag says it is 95% polyester & 5% spandex. One of the main reasons I shop with them is because there’s so many cotton (& modal) items. I don’t wear polyester; it is plastic, it is just a garbage fabric, and it is the hottest, cheapest, most unbreathable fabric there is, and I would never have purchased that item had it been listed as being polyester. Never. So I question their ethics, for sure. And I don’t understand why they’re not fixing their apps’ issues. This is ridiculous. It has been going on for too long and I’m tired of it. I’m done.