U-verse

Congrats, AT&T on making a bad app even worse! This new UX makes this app completely unusable! The carousel layout is horrible. Please bring back the list view, or at least give the option. Having a Live TV tab that requires you to change the filters every time is frustrating. Even when filters are set to show all channels, not all channels can be seen. Search feature does not work-it shows no episodes in the next two weeks when the guide on my TV shows 30 episodes of this show will air in the next two weeks. This prevents me from scheduling the show to record. Speaking of, your recordings section is terrible. Again-get rid of the stupid carousels. Bring back a list view. It’s really difficult to see what is scheduled or what is already recorded. By difficult, I mean completely non functional. You took away the ability to search by channel and while you can search by time/date, once again, you made doing that infintely more frustrating. Who do you think likes to scroll and scroll and scroll? I want to choose a date and time, or channel, and be able to jump right to it. You seemed to have designed this app solely for the purpose of viewing live tv. Newsflash, I only use this app to check the channel guide and schedule/manage recordings. The features you destroyed and/or took away. From all of the negative reviews, many other people use this app for the same thing and you took it away from us. Bring back the old app NOW please. Until this app is overhauled to an actually workable app, I will no longer use it. For once in your life, AT&T, please drop your ego and listen to your customers. It’s unfortunate I can’t rate this 0 stars.

Since the latest update U-verse has not been working. The day before I applied the update it worked fine. I have not changed any settings, yet after the update it’s stating that I don’t have location services on. Actually location services are on. I’ve talked with other U-verse users who are experiencing the exact same problem. Plz fix whatever was compromised with update ASAP. Thx. Update: For the past several months the U-verse tv app has not worked at all! Customer support claims not to know what the problem is and don’t seem to care to find out and fix it! The app tells you to sign in then tells you that you need to put in an email address (which you already did) and still does not work. All the while we’re still being billed monthly for a service we don’t have. Oh we’re told that we’ll be reimbursed, but that only when the problem is identified and fixed, which is not in the foreseeable future. Isn’t this some sort of crime, like extortion? This “service” does not even rate one star but there is nothing lower. November 12, 2022 Lately, especially after the update, the U-verse app won’t stay signed in on iPhone. In addition U-verse no longer works at our home, even though we were assured that since we are long time customers it would continue to work but new customers could not get it. Did you discontinue U-verse for home without informing the customers? As it is we’re paying for a service every month they we cannot even use! Are you going to reimburse us? Fix the stupid app and stop charging for something that does not work!!!!!

As a person that’s limited in activities they’re able to do for health reasons the tv and internet is my main path to the outside world. I’ve had all other tv providers and U-verse and the U-verse app are great. I can watch my recorded shows while I wait at my Drs office instead of reading the provided 10 year old magazines if I’ve forgotten my book. So I can always take or recorrd my shows if I forget. All in all so far as a customer of just a month so far I couldn’t be more happier. The only two drawbacks that I see are lack of on demand that stinks and the price. I can live with those the price isn’t so high that I would not have gotten it or make me unhappy with it and the in demand i can live with because you can download the apps for whatever channel you watch and because of your U-verse subscription you will be able to watch they’re online content which is what’s on demand anyway. So all in all I think that U-verse is a great tv choice all the way around.