Leap - Your Health Companion

This app could use some serious work. First of all when you send a message to your provider and you space it nicely/ use paragraphs so that you look like a civilized human being in the way that you write it, ignores them and puts it all in one giant block of text making you look like a raving lunatic. My Commodore 64 that I owned 40+ years ago was able to do paragraphs. Why can’t this app? Forgetting about anything else providers don’t want to read through a single block of text to try and figure out what you’re getting at. Paragraphs are a feature that every other app with a messaging function has. Second, it frequently logs me out, and while I understand the sensitivity of health information it certainly shouldn’t be logging me out more often than my bank or an investment app does. At least they could get Face ID implemented properly so I don’t have to type in a long complicated password every 10th or so time I launch the app. Other than that, it’s nothing special but does work. You’re probably being forced to download it with no alternative because it’s what your provider has chosen as a portal. However, that doesn’t excuse the issues which just seemed to be lazy coding rather than any kind of technological restriction.

Leap Health is truly a revolutionary app that makes managing my health effortless and stress-free. From accessing my complete health records to scheduling appointments and managing medications, everything I need is at my fingertips. The interface is incredibly user-friendly, and the seamless integration of features like virtual care, test results, and secure family sharing makes it stand out. One of my favorite features is the ability to communicate directly with my care team and receive personalized health resources. It’s like having a health companion that keeps me organized and informed 24/7. The notifications and alerts ensure I never miss an appointment or an important update. Thank you, Leap Health team, for creating such an amazing tool!

My Dr used to have a CureMD patient portal and was migrated to this useless app, which appears to be a beta version that shouldn't have been released yet. Half of the historical information has a date listed with no year, so it's impossible to tell when it was added to your file. Labs are listed as individual test results that aren't organized in any way. You can't tell which test was part of which set of labs. The actual full PDF results are supposedly uploaded here, but there's no way to view them. Customer service told me that "they are planning to implement this feature in the future"?? Being able to access medical records is a basic function of a patient portal. Years of labs, that I used to have access to on the CureMD portal, are missing. There's no way to get a full picture of your medical history or view the data in any meaningful way. No way to export your data either, as this is also "being implemented in the future." Customer service asked for screenshots of the issues I'm having in the app, but the send photo function in the chat, surprise surprise, doesn't work either.