App Profile: Family Savings CU

Spruta

Rating: 1/5

I absolutely do not like this new app! I do understand upgrades are needed but it is not user-friendly! Customer Service has always been amazing And that Department deserves five stars please understand that!, but I’ve been with this credit union for almost 15 years and I have never been able to get approved for a loan. I am also with Navy Federal credit Union and I was with them only six months and was able to get two loans! There’s something wrong with this! This is a previous review, but I still feel the same! AND now I’ve been a victim of fraud more than once, and this credit union did not catch it, and I’m suffering the consequences this go around I have lost almost $300 that has not been reimbursed as of yet. I am not a happy client.

E P Gomez

Rating: 5/5

Everyone at the Albertville location has been absolutely wonderful to Dannie and myself. They all truly know not just the importance but most importantly the true meaning of Customer Service. We really want everyone to know that if you all want to be treated just like family and not just a number well then Family Savings Credit Union is the place to go to!

Dixienormusraepiste

Rating: 5/5

I love family savings because they treat you like family. Also even when my bank account has been problematic I don’t have to worry about it because family savings will fix the issues. Every time thank you family savings