App Profile: Rheem EcoNet
Android / Games / Puzzles
Rheem EcoNet
Installs:
Rating:
4.33
Total Reviews:
9.87k
Top Countries:
US, CA
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Rheem EcoNet
Dude94468322
Rating: 4/5
Update Oct 2025: after speaking with a tech representative, Rheem spent a couple weeks before they resolved my ticket and they said it was resolved and so far it does seem like the scheduling is working as it should so I’m going to improve my rating.
This app worked fine for a month other than once or twice it did not follow the schedule I set and I didn’t have hot water (still unacceptable). It was not due to my Wi-Fi or my power being out (my house is very automated, and I have record of whether those things happen). Then after a month or two it stopped following my schedule totally. Every morning I would notice it never turned on and I would have to turn it on manually. I have to close and reopen the app to get it to communicate with the water heater again. It loses communication very often now and I’ve given up on trying to use the app. I’ve resorted to installing a $150 high amperage Z-Wave switch, and I’m shutting the water heater on and off myself to follow my time of use energy plan, which is what the water heater schedule was supposed to do in the first place. I shouldn’t have to do this for a “smart” water heater. It would be nice if Rheem reimbursed me for that switch. Their tech support said they know about this issue and they added me to a list of people to contact whenever they do resolve it but I’m not keeping my hopes up.
Rudi322
Rating: 4/5
I really like the upgraded app. I agree the bouncy splash screen is not essential. My suggestion is this: I find that the server sometimes loses communication briefly with the app and my water heater. The only way I learn that there has been an “error” is to open the app and see the little warning icon in the corner. Despite having the app on my Home Screen, I have no visual way of knowing that something needs attention. My suggestion would be that maybe you could add a little red “pip” on the app icon when something needs to be reviewed (similar to when you gets text message alert). If the app icon would alert me, I could refresh the communication link or whatever needs attention. Otherwise, it is just luck if I see the issue or if I happen to walk by the water heater and see the communication module flashing. Please consider some type of visual or notification alert when the app has something to tell us. Thanks for listening.
Mr.B.Mont
Rating: 3/5
Prior to about a week ago, this was a very useful app for monitoring and adjusting my electric water heater while away from home. It properly tracked my location and ran the schedule. There were no issues with keeping a decent supply of hot water. In the last week, I have noticed a very specific issue that kept my water heater from heating water. Problem: The water heater is consistently set to vacation mode by the application. In the application it says I am away from the house even when I am in front of the Rheem unit. I will manually set the the unit to any available mode only for the unit to eventually send a command saying I am away and that the heater should transition to Vacation mode. Using the EcoNet app to turn on the unit using a mode change has the same effect. After about 5 minutes, the app defines my location as away and the heater goes into vacation/away mode. I believe that either your latest update has a bug regarding home/location tracking or iOS 17.4 and your app do not pass precise location correctly. To prevent this issue, I signed out of the app to stop all interaction between my phone and the Rheem unit. I have not seen issues as of yet but I also no longer have the “smart” features touted by Rheem and EcoNet.
About Rheem EcoNet
EcoNet®: Smart Control for Your Home’s Comfort
Take complete control of your home’s comfort and energy efficiency. EcoNet provides seamless smart control over your HVAC and water heaters from the Rheem family of brands (Rheem, Ruud, Friedrich, Richmond, Sure Comfort, Russell by Rheem, Durastar). Experience the convenience of managing your home’s climate and hot water needs right from your smartphone.
Features:
- Smart Control: Easily adjust your heating and cooling settings to maintain the perfect indoor climate.
- Smart Monitoring: Monitor and control your water heater’s performance for optimal efficiency and comfort.
- Smart Savings: Track your energy consumption and receive tips to improve efficiency and save on utility bills.
- Utility Programs: Enroll in utility programs in your area to maximize your savings.
- Custom Schedules: Set personalized schedules for your HVAC and water heater to match your lifestyle and maximize energy savings.
- Alerts & Notifications: Get real-time alerts and notifications for maintenance reminders, system updates, and potential issues. Quickly share these alerts with your contractor when contact info added at account creation.
- Remote Access: Control your home’s systems from anywhere, ensuring comfort and peace of mind whether you’re at home or away.
Download EcoNet today and transform the way you manage your home’s comfort and efficiency!
Take complete control of your home’s comfort and energy efficiency. EcoNet provides seamless smart control over your HVAC and water heaters from the Rheem family of brands (Rheem, Ruud, Friedrich, Richmond, Sure Comfort, Russell by Rheem, Durastar). Experience the convenience of managing your home’s climate and hot water needs right from your smartphone.
Features:
- Smart Control: Easily adjust your heating and cooling settings to maintain the perfect indoor climate.
- Smart Monitoring: Monitor and control your water heater’s performance for optimal efficiency and comfort.
- Smart Savings: Track your energy consumption and receive tips to improve efficiency and save on utility bills.
- Utility Programs: Enroll in utility programs in your area to maximize your savings.
- Custom Schedules: Set personalized schedules for your HVAC and water heater to match your lifestyle and maximize energy savings.
- Alerts & Notifications: Get real-time alerts and notifications for maintenance reminders, system updates, and potential issues. Quickly share these alerts with your contractor when contact info added at account creation.
- Remote Access: Control your home’s systems from anywhere, ensuring comfort and peace of mind whether you’re at home or away.
Download EcoNet today and transform the way you manage your home’s comfort and efficiency!
File size: 48782336
Launched countries: USCASA
Minimum OS version: 16.0
Release Date: 1672214400000
Published by Rheem Manufacturing Company
Website url: https://www.rheem.com/econet/
Publisher country: US
