App Profile: Moen Smart Water Network

Android / Games / Puzzles
Moen Smart Water Network
Installs:
Rating:
3.84
Total Reviews:
907
Top Countries:
US, CA, ES
< $5k
/mo
10k
/mo
Reviews: What People Think About Moen Smart Water Network
CMonstaLA
Rating: 3/5
Beautiful looking kitchen faucet, WiFi and for me, I use Alexa, the setup was easy and straight forward. Issues are the same as previous reviewer that I’m on the West coast and time stamps in the app are East coast times, 3 hrs ahead. Low flow/trickle is nonexistent. Even with the physical handle, the lowest flow seems like 20%, so it splashes everywhere. With the wave motion sensor or Alexa the water flow is only full throttle 100%. With the handle it can only go as low as say 20% but will only dispense cold water, no hot water at that rate of flow. Now if leave the handle in that position and you start using the wave motion or voice control it goes back to full 100% flow, despite the physical handle left at the lowest flow point. Also using 6 big size D batteries seems a bit much in today’s world but okay... otherwise the faucet is well crafted and water spots are not very evident and cleans easily. We had a cheaper Chinese brand before that said spotless stainless and it attracted fingerprints and water spot, could never get it to look clean again.
Bird watcher1
Rating: 2/5
I had a Moen Flo installed a few weeks ago. It was immediately apparent that the app had not undergone appropriate testing or review. First, the temperature is reported as degrees Fahrenheit but the actual temperature reported is always below 32, so I can only assume that the temperature is actually reported in Celsius. The app frequently requires logging in again. It also has gaps in reporting water flow and pressure. The temperature reporting appears continuous, however, as an example, when I logged in yesterday, it showed 0 as the pressure got the past 4 days and zero usage over the same timeframe. This lack of reporting artificially lowers the average pressure and daily use and underreports the actual usage substantially, so if you are using this to monitor when filters need to be changed, it is not reliable. I also noticed that it was reporting no micro leaks yet it was showing 0.2 gpm of “other usage, with no leaks, no running toilets and no dripping sinks, this made me question the reliability of the data. This product has been on the market long enough to work out issues with the app. It was disappointing to say the least that I paid over $700 for this and I don’t know if the equipment is even working properly or if the app is complete garbage. I expected better from Moen and I hope that you will work to rectify these issues. The product is useless if it doesn’t work with the app.
jbrian00
Rating: 3/5
I have a Moen Flo water shutoff device and using this app. It is supposed to categorize the water usage, and if it gets something wrong, it allows you to classify it correctly. I have a reverse osmosis water filter that flushes itself every few hours. It runs for the same amount of time and uses the same amount of water, so I wouldn’t think it wouldn’t be too difficult to recognize this water usage footprint. However, it continues to classify them as faucet usage even after going in every day and changing them to “water filter”. It claims to use machine learning, but it is failing at learning this. Also, I have all notifications enabled for push notifications, but have never received a push notification to my phone, so those appear to be broken as it should be sending me a notification several times a day when the health test runs. It does show under alerts in the app, but no push notification.
About Moen Smart Water Network
Control your home’s water from anywhere, at any time. The Moen Smart Water App allows you to connect to the water flowing through your home like never before, activating the full potential and automation of the Moen Smart Water product portfolio. Products compatible with the Moen Smart Water App include:

The Flo Smart Water Monitor and Shutoff provides the ultimate peace of mind and security through whole-home leak protection as it tracks your water usage 24/7. It can detect leaks as small as a drop and automatically shut off the water before a catastrophic leak occurs.

The Smart Faucet makes every day easier by allowing you to precisely control the faucet with your voice, the app or a wave of your hand.

The Smart Faucet with Motion Control is the only faucet you never have to touch, offering advanced sensor technology that allows you to control the temperature and volume of the water with a simple hand motion, as well as voice control and app-based activations.

The Smart Sump Pump Monitor turns your existing sump pump into a smart system that can track water levels and performance in real time and receive alerts 24/7 about potential failures and floods.

The Smart Sprinkler Controller takes the guesswork out of lawn care and turns your current irrigation system into a smart one. You can give your lawn and gardens the exact amount of water, exactly when and where it needs it—all from the palm of your hand, wherever you happen to be. Pair with the Moen Smart Wireless Soil Sensors to further automate water schedules and reduce water waste.

Each product pairs with the Moen Smart Water App to enhance everyday interactions with water in your home. Here are some of the benefits you can experience:

· Control From Anywhere: From the faucets, sprinkler controller and shutoff, you can turn your Moen Smart Water products on and off from anywhere using your phone.

· Whole-Home Leak Protection: With the Flo Smart Water Monitor and Shutoff, you can proactively monitor your water usage, detect leaks in your pipes 24/7, and automatically shut off your water supply before catastrophic water damage occurs.

· Notifications and Alerts: Receive real-time alerts through the app, a text, or even a phone call, so you can immediately address potential issues with your home’s water or irrigation.

· Customize and Personalize: Make your everyday routines even easier with preferred settings and presets for a personalized experience. This includes custom watering schedules with the Smart Sprinkler Controller and presets to easily dispense a specific temperature and amount of water with your Smart Faucet.

· Track Water Usage: See your home’s total water usage by fixture type to know when and where water is being used.

· Conservation Goals: Set and reach water conservation goals by automatically shutting off your devices after a set amount of time and using presets to pour the exact amount of water you need with the Smart Faucet.

· Enhanced Peace of Mind: Experience interoperability with multiple Moen Smart Water products, including features like Burst Protect to automatically protect your home from burst pipes due to freezing temperatures.

· Installation Assistance: Provides step-by-step installation instructions and allows for easy access to customer service and professionals.

By utilizing the Moen Smart Water App in conjunction with our smart products, you can enjoy greater control, convenience and efficiency in managing your home’s water.

To learn more about the Moen Smart Water Network, visit: https://www.moen.com/smart-home
File size: 212893696
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPY
Minimum OS version: 16.0
Release Date: 1582876800000
Published by Moen Incorporated
Website url: https://www.moen.com/smart-home
Publisher country:
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