App Profile: Pet Paradise

Smidget O

Rating: 4/5

Great app that would be much better if they included Add to Calendar functionality in either the app itself or at least the confirmational emails. After ending a streak of ten reservations, I had to manually add each one into my calendar.

Blackhawk DN

Rating: 5/5

Pertaining to the app, it has improved greatly and is very good. That being said there are a couple of improvements I’d like to see. First, the developer should adjust the viewing of the cameras so the full camera angle shows up on the app. If you look at the cameras on the website with a tablet or computer, you can see more yard or pool than what the app shows. Next, if they can figure out a way for the phone reservations to show up in your app portal that would be great. Pet Paradise is pretty awesome and the people there are very busy taking care of the pets, for someone to trash the business in a review for not answering the phone is ridiculous . Maybe they should take their pet to Camp BowWow where they can get out of the yard and get lost all the time. PP has been nothing but good to us, I only wish there was another one closer to us on the Westbank.

K_T_W 93

Rating: 3/5

I have been waiting for PP to create an app and so glad they finally did! This is more convenient for making reservations compared to using the website on your phone’s internet browser. Unfortunately it doesn’t have all the features of the website. If all you need to do is make, view or cancel a reservation then this app is great. You cannot view your pet’s profile, upload medical records, view webcams, or see remaining days on a day camp pass. Our dogs frequent PP so it would be great to have all these features in the app. Also, it’s very frustrating that you have to log in every time you open the app and you have to manually type your login information because it doesn’t save anything or have Face ID capability. This kind of defeats the purpose of an app. Overall, the app is fine for reservations but I’m hoping that additional features will be added so it functions like the website.