ParkStAug

It was a challenge to get our payment method added. I need to see if our St Johns County resident discount was added. I was not able to extend twice on the app and ended up with a $25 citation for overtime as we were walking back to the car. I guess I should have just paid for the full time allowed of 3 hours. Loved the park now card. Hate the app. Why get rid of the card and force me to have yet another parking app on my phone?

I certainly think I the app is convenient, but I’m disappointed that you’re charged a “convenience fee” to use it. I also think it’s almost criminal to not have the app prompt you when the session is about to expire OR to inform you at 8 a.m. that if you’re still in the spot after hours, that the fees will resume again. Please fix this. I got a $25 citation (plus convenience fee to pay it) for parking from 8:00 to 8:40 because of this.

This is a useless app. It does not include access to preloaded amounts on a Parknow card so most locals that would have this card can’t use this app. Nonlocals would not likely have this app as they would be unlikely to even know about it.