App Profile: Frigidaire

SantaTownJail

Rating: 5/5

My APP has been fixed - THANK YOU!!! I think it was 2 weeks after submitting this review, the app was fixed and it works flawlessly again! I kept my original review so you can read it. Thank you. I actually waited a little while to make sure and it works 100% of the time now. . ORIGINAL REVIEW: I do LOVE the A/C, and it worked flawlessly with the prior app - but since it was upgraded, it’s offline more than it’s on, and it’s very frustrating! Example: Tonight I looked at the app 2 hrs before I needed it, and I was on-line, so I waited. 2 hrs later when I needed to turn the A/C on, your app is offline - again! And this is happening most every night. Please fix it. My only other suggestion would be to add an option for a set temperature we can individualize. It comes on at a set temp of 72, but let’s be honest, no one who has an A/C will have it set that warm… I really do love this A/C itself.

Ev72

Rating: 2/5

This seems so obvious to me, yet this app just gets more and more cumbersome. I wanted to turn my AC on High, Cool and 60 degrees. This is probably the most common setting for an air conditioner when first turned on. I counted the number of clicks needed to do that. 22! Twenty two! One to open app. One to click on the air conditioner I want. One to click Turn On. One to click Mode. One to click Cool. One to click to close the menu. One to click Fan Speed. One to click High. One to click to close the menu. One to click and drag the screen up so I can get to the temperature. 12 more clicks to get the temperature down from 72 to 60. 22 clicks! Here's an idea. Either just a Max Cool button or implement some custom buttons that I can assign settings to, or make your app one screen with four horizontal rows. First row has three buttons: Fan, Evo, Cool. Second row has four buttons: Low, Med, High, Auto. Third row has a horizontal that lets you slide to the temperature you want. Last row has two buttons: Submit, Off. That's it! That's all you need! Four clicks and you're done.

Good Counsel Girl

Rating: 5/5

I tried to update my Frigidaire mobile app & was unable to do do! I got an error message stating that my model AC wasn’t compatible with the updated app! I call customer service & was told the same thing! I’ve had my Frigidare Air Conditioner since 2018 … since I only use it in the summertime that’s not long! I live in NYC & we are mostly pedestrians, so it was wonderful to start my AC on my way home , after walking from a hot subway station & hot city street into my kool apt! But with out the Remote mobile app, I have to wait will I come home to start my AC or run up my energy bill by leaving the AC on while I’m not home!!! I am VERY disappointed!!! I’ll never purchase anything Frigidaire again !