Connected Caregiver

Battery life not even close to as promised. When I called, they blamed the cellular carrier and said they would ship out different unit this week. The current unit also has a call button that is not recessed so tries to connect when you’re not trying WAY to often. Charging frequentcy was biggest disappointment as I chose from several other researched due to the battery supposedly getting up to 6 days on one charge. Unit has been requiring daily charging. I’ll update after we receive the new unit.

Not tracking anything at all. I’ve had to call in and have sent texts trying to get my sister added and she’s still not added to the care team for our dad. The first time we tested the button someone answered at the 4th beep. The second time when I was showing him, it was several beeps/seconds before anyone picked up his call and then I had a hard time hearing them. I hope this works out, will give it a little more time & see

Purchased pillbox Feb 23 then immediately bought the app. Still not working. Attempts to set up med schedule crash when app stops until new pillbox is purchased. Evidently I made 2 mistakes (1) I should have bought the app first then ordered the pillbox through the app. (2) I evidently bought the pillbox using one email address then used another to buy the app. I agree I screwed up but I thought the company could help me. I have been in contact with them through email, text and phone calls and they’ve reassured me over and over that they have cured the problem-but they haven’t. The app still refuses to accept the fact that I have already bought and paid for the pillbox. .