App Profile: Bastion HMO

The Bastion HMO app enables you to manage your health and your health insurance policy seamlessly.


Here are some amazing features of the app at your fingertips:

1. Policy details: Have a quick view of your policy start and end dates, your beneficiary details, your benefits, limits and sub-limits.

2. Search providers: Locate providers on our network of hospitals, clinics, dentists, pharmacies, physiotherapists and other health care providers. Search for different categories of providers near you.

3. Request appointments: Request for an appointment to see doctors and any other health care providers on the network. You can also schedule for lab tests through the app.

4. Authorizations: Have online real-time view of all authorization requests and approvals.

5. Track your claims: Track payment of claims made on your behalf by Bastion.
6. My card: Electronic copy of your member card is available on the mobile app.


7. Send complaints: It offers another channel to reach us easily. Let us know if we have not met your expectations. We will act swiftly to regain your trust.

8. Survey: Send us feedback to let us know how we are doing on our services.

9. Hospital rating: Rate the providers after every visit to the hospital.