Camden Residents – MyCamden

The absolute one and only reason I gave this app 5 stars is the fact that you no longer go to the community wall when you log in. I almost canceled my access because of the wall. My friends and I have nicknamed the site ‘CryCamden’. It’s so lovely to open up the site and see photos of dog poo posted by neighbors or the constant blame game on Camden for things they have zero control over. I admit sometimes we do open the wall for a really good laugh at the sheer stupidity and ignorance of a very small group of people who pretty much have taken over the platform for their personal complaint board. Sad because there are people who want to use it as it is meant. There is also one employee at Camden who is always condescending so if I don’t have to see their posts the world is a much better place. So for that reason alone thank you for the new format!!!!!!!!

Camden properties are not cheap places to live. One would think that such a large company would actually put money into a good app rather than a mobile version of their website wrapped in an app. Having to be redirected to the website every single time to login is ridiculous. But, what do you expect from a company that doesn’t take complaints seriously. Sub par staff, sub par app

Honestly, i’m not very satisfied with this app. i’ve only been at this corporations apartment complex for under 6months, after using their ActiveBuilding app for paying rent and talking on the resident page i quickly found how frustrating it was to use their original ActiveBuilding app, and now this app is essentially a carbon copy of the exact same mess... I HATE logging in 5 times before ACTUALLY logging into my account, i have to click my complex, put my apartment email, then i get rerouted to their actual complex website, to put my email in this time & password, once i’m into that and put my password a in-app WEBPAGE just pops up and shows the login screen AGAIN, then reroutes me to the home page of the app. Extremely annoying to have to go through, and adding Face ID & biometrics scanning makes the process EVEN longer if it’s stored in icloud keychain. what’s the point of having a mobile app when all you do is redirect it to an in-app mobile webpage version of the app. pointless to so many people. I wish they used their money correctly and would pay a developer who is able to make a login SSO or something that isn’t a pain to use. Finally once getting into the actual app, you’re greeted with an extremely gracility / non-informative payment page, where the charges are just laid out all over the page instead in a structured in a way that the tenant can understand. Furthermore. please get rid of the “pay in advance with fee of” it’s extremely annoying to see a bigger balance than what you owe when you go to check out, it would be better if the ‘Other’ option was instead a drop-down to give you the OPTION to pre-pay for further months if you would like. otherwise just show what you owe and that’s it. finally, please make a better way to separate staff and tenants names, as well as message staff with concerns that they can flag or bring into a chat either the tenant with. or an option to externally email their management email if that’s viable.