Greystar Resident App

The sheer incompetence of whatever developer created this application and its corresponding platform backend is shameful. It is a hateful application, chock full of broken features and irrational logic choices. The adoption of this application over the previous this Reston, Virginia property was using was clearly done for cost-savings reasons rather than improving the resident’s experience. Multiple tickets have been submitted by residents about this poorly performing application/platform, with no responses on feedback or relief in site. Property management are as frustrated with it I have learned, as well, and are tired of fielding complaints. Fire this person or people who developed this front-end/back-end and whomever else signed off on it as if it was ever ready for a production environment. From one Texan to another, do the right thing and reinvest in proven architectures, and quit pinching pennies.

My home at the Avana run has been great love my home , I have a great view from 4th floor , no mice or anything since iv lived here n I also enjoy the amenities! I will say that Monica has been really professional and nice and so bad nickhlos but I do miss Liz as she left the company but was very professional. Now the new girl ASIA is not professional at all , she seems very short with the residents that call and have questions and she is not approachable when entering the rental office , it seems as if she’s not happy n hates her job n i just never had a great experience with her at all . I feel that if she doesn’t like her job than she should leave.

Park 12 collection is without question one of the most beautiful apartment communities I’ve ever seen and the amenities are incredible multiple pools incredible workout facility and the staff at Graystar are just tremendous. They’re so helpful so caring. Parking facilities are excellent and the security staff is really really on it.!!