Hometown Fan

I like the app but it was frustrating when I bought 10 tickets to a theater, it forces you to enter first, last name, email, phone number 10 times…once for each guest. Then it wants your contact information which is the same thing. All of this required just to buy tickets. It would be better to just use the contact information already entered when we signed up for the app…it has my email and everything. Then don’t require individual information unless we want to enter that for someone. Ideally I want to just find my seats, and checkout quickly…hope this gets considered. I have 4 kids in theater, so many more years.

It is so time consuming to get tickets for a high school event. I don’t think I should have to put a name, email and phone number for every ticket and then have to put an email an additional two more times to confirm. And if you accidentally don’t match the email at the end you have to start all over with ALL of the information. Also there are times the location of the game on the app was wrong, if I had not of communicated with my son because I was confused by this I would’ve went to the wrong stadium. Finding tickets can also be a challenge since there are times they are not shown when searching my child’s school, they will only be available under the opposing teams school so you need to know who they are playing. Having multiple children at different schools playing different sports makes this difficult to keep track of making sure you have a ticket for each event.

I like having this to make single site purchases rather than having to enter my billing information on every school’s website. Is it possible to have the home school’s away meets/competitions on their home site rather than having to locate the other school. There are so many schools with the slightest variation in name, color, etc which can be somewhat confusing in the purchase process. This- finding the school- is also challenging when a team has made it to a post season. You have a really great app here! I appreciate the efforts. Keep tweaking it!