MyRXNT

myRXNT has truly changed my experience with healthcare as a whole. As a patient, I wish more providers used this app. It is extremely user-friendly with many features that I don’t see In other apps. Paying my bill is a breeze and I’m not waiting on weeks to see it take effect on my invoice! I am able to see my whole medical and prescription history right on my phone without having to jump through hoops to find it. Plus the coupons in the app have saved me a TON of money! The best feature hands-down is the ability to privately message my doctor through the app if I have any quick questions instead of having to call in and wait on hold while he’s with other patients!

Writing this as a patient who is also a clinician to warn other clinicians considering this platform to look elsewhere until they shift to caring about their product. This iPhone app is absolute junk. It’s buggy, laggy, and essentially useless. I can’t pay a bill on it because it closes the screen when I try to scroll. I can’t schedule an appointment from it because it won’t let me click the thing I need to click. As someone coming from a startup background I can tell you this is just basic, basic QA they’re not doing which tells me they could care less about this app. It’s honestly the worst I’ve ever seen. It’s really sad that I now associate my interactions with my clinician’s office with a sense of frustration and rage because I have to use this stupid app. I hate it. Run.

Apps is great the only thing I noted is that when my doctor sent me a message through patient portal I don’t receive it in the mobile app. I can see it in the website perfectly fine. Hope you guys can fix this issue and to implement push notification when the doctor sent me a message or anyone from his staff in regards appointments confirmation or modification as push notification in that way I can be alerted all the time and stay uptodate with my physician. Thanks