App Profile: Dillard's

Happy Dillard’s Costumer

Rating: 5/5

Today I came to the store for an online return, I was assisted by Cesar in ladies shoes, excellent service along with the shoe department manager Naomi. After that I moved on to cosmetics, accessories and the mens department. Raquel, Karla , Paola and another young and very tall guy, who was very well presented on a black suit helped me on the mens sales floor, as always is good to visit the store and see all those familiar and new faces willing to go above and beyond to help. Thank you!!!

Be Discreet!

Rating: 1/5

I don’t care for this app. It lacks basic features like is an item available at a store near you. Maybe if you want to try it on or do store pick up , you cannot see what your local store has in stock. JcPenny and Walmart have this feature, as most retail apps do. The “wishlist” feature is awful. If you want to mark some favorites to come back to while shopping you must creat a wishlist but it takes you to another site and even tho you are logged into the app you must log in again to make, view or add something to a wishlist. I haven’t bought anything from this app mainly due to the lack of features I described above.

DeeCee Wilson

Rating: 5/5

I had the most wonderful undergarment shopping experience at the Dillard’s at North Point. I was not expecting to receive the most warming greeting from this wonderful sales representative. Erin was also knowledgeable about your products and I feel comfortable and confident in making my purchases. This Dillard’s is the store for me!