App Profile: Village Medical
Android / Games / Puzzles
Village Medical
Installs:
Rating:
4.80
Total Reviews:
7.24k
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Village Medical
AlineAFMendes
Rating: 5/5
I’m grateful! I thank you for your patience in understanding me because I am still studying English and I know how difficult it is to communicate sometimes, but I have never felt treated with any kind of prejudice or I no longer have needs met for it.
Bbcregular
Rating: 3/5
How to write a review on a love hate relationship. Village medical will not allow direct calls into the medical office. You must go thru the call center. I found this out when needing a referral to a cardiologist while having painful atrial fibrillation symptoms. The first call center lady had such a strong accent we did not understand each other. She did contact my doctors office. They had to call me back. I had to return the call which led me to a call center that was having a household party or that is what it sounded like. Third call I received an answer and asked to speak to the nurse in my doctor office. After MUCH explanation he transferred me to the office. It took over 2 hours from the first call to get an appointment and referral. Once a person is established with the doctor why can we not be able to reach our doctors office? When returning a call to MY doctor I still had to beg the call center person to let me speak to the office. I really like my doctor but I will be searching for another primary care doctor because of the call center.
Sandy /Ken
Rating: 4/5
Hi, I had a situation this morning that involved the call center. It’s too complicated to explain but by the time I called the call center and explained that I might be a little late for my 10:20 which I made at 10:20 it had already been filled with someone else. Must we have that intermediate step of the call center because it is a real pain in the you know what. Sometimes it’s very difficult to understand the accent of the person there which also takes a little more time for them to repeat the question that was not understood the first time, but there are other time constraints that are very frustrating. What happened to the day when you could just call the doctor’s office, make an appointment and hang up?! Please eliminate the call center if at all possible. Thank you very much. Thank you.
About Village Medical
The Village Medical app is the easiest and fastest way to stay connected with your Village Medical care team 24/7. With the app, you can:
• Live text chat with your Village Medical care team 24/7
• Schedule appointments
• Quickly access test results – sometimes in the same day
• Have fast, easy and secure video visits
• Get helpful support for managing chronic disease
Download the app before your next appointment. Get an Invitation Code from the front desk at your provider's office and start using the app right away.
App highlights:
GET HELP WITH LIVE CHAT
Chat with your Village Medical care team 24/7 to get help with medications, labs, referrals, appointments and more, at no extra cost.
BOOK A VISIT, VIDEO OR IN-OFFICE
Simply tap the "Book Visit" tile and follow the instructions to search for and book a video or in-office visit with your Village Medical provider.
SEND US A MESSAGE
Send and receive messages with your provider and care team via the "Inbox" tab.
ACCESS YOUR HEALTH RECORDS
Tap on “My Health” on the main navigation bar for quick access to your lab results, medications, post-visit summaries and care documents.
If you have any concerns about the information you see in the application, please consult with your Village Medical provider.
• Live text chat with your Village Medical care team 24/7
• Schedule appointments
• Quickly access test results – sometimes in the same day
• Have fast, easy and secure video visits
• Get helpful support for managing chronic disease
Download the app before your next appointment. Get an Invitation Code from the front desk at your provider's office and start using the app right away.
App highlights:
GET HELP WITH LIVE CHAT
Chat with your Village Medical care team 24/7 to get help with medications, labs, referrals, appointments and more, at no extra cost.
BOOK A VISIT, VIDEO OR IN-OFFICE
Simply tap the "Book Visit" tile and follow the instructions to search for and book a video or in-office visit with your Village Medical provider.
SEND US A MESSAGE
Send and receive messages with your provider and care team via the "Inbox" tab.
ACCESS YOUR HEALTH RECORDS
Tap on “My Health” on the main navigation bar for quick access to your lab results, medications, post-visit summaries and care documents.
If you have any concerns about the information you see in the application, please consult with your Village Medical provider.
File size: 161775616
Launched countries: US
Minimum OS version: 15.0
Release Date: 1597474800000
Published by VILLAGE PRACTICE MANAGEMENT LLC
Website url: https://www.villagemedical.com/myapp
Publisher country:
