Taichi Tea

I love Tai Chi! They have great food and awesome drinks. However, this app needs a lot of work. If you add an extra ingredient to your ramen, for example, you can’t remove it, it just keeps adding more, so you have to back out of what you’re ordering and start over. The menu layout out is clearly not done by any designer, though you can’t look at the items, it doesn’t really encourage you to keep looking. There is just a lot of work that is needed on the app. So please hire a real app designer/developer. It will be worth every penny.

Tai chi bubble tea is hands down my favorite restaurant. The food is always reliably fresh and delicious and the staff is wonderful. This app is hot garbage. It gets the job done but nothing about it is intuitive. It looks and works like someone’s first app, not the mobile entry point of a public facing business. Please hire a professional app dev team to rebuild from the ground up. Thanks for the yummy food!

I had all my point in store accumulated all I had to do was give my name and they found me in the system. I went in to try to redeem my points and they told me I had to download the app and everything will be transferred there. I ask, how can I transfer my points in store to the app? They told me they had to reach out to the technical team and will get back to me. It’s over $20 worth of points but I am going to lose because of this new app update