Let’s Eat Cayman Food Delivery

I have many instances of poor service. I try to be understanding but I find that my food is delivered cold, delivered very late and the customer support is painfully inadequate. Come on respond to complaints and be prompt with complaints

I love the concept of the service - order your food by mobile app, pay for it, no hassle. Delivery person delivers and it’s already paid for. The delivery people are nice too. However; every time I want to use the app I need to delete it from my phone and download again because it does not allow me to sign in. It’s a real pain. I’ve used the app a few times over the past 4 months hoping it will get better but it looks Iike they have no intention of fixing the app issues. Also, it takes forever to get the food. Feels like more than 40 minutes. I mean these people have a parking lot full of vehicles. Why can’t I get my food in 30 minutes or less. So I am trying out the other food delivery app in Cayman. I will come back if you fix the issues.

While the app is an awesome idea and a massive leap forward in terms of what used to be available on the island it does not measure up to some other technology that has edged into this market gap with it. The app is glitchy and kicks you out when you try searching for a restaurant name, so you have to resort to manually scrolling through to not have the app fail on you. Also, special comments requested by the restaurants (like drink specifications for combos etc) do not show up so a few glitches there too. Hoping that these issues can be worked out because the market is HUNGRY (excuse the pun) for some technology that can live up to their expectations of ease of use in terms of food delivery at their finger tips.