Smart Traveller (ST)

Not only was using a navigating this app a complete nightmare, but being forced to download an app AND create an account to order food in the lounge is absolutely diabolical. You’re telling me I have to wait God knows how long for the slow lounge Wi-Fi to complete an 86 MB download. You’re completely out of your mind. Not to mention when I actually scan the QR code, it failed about three out of every four attempts. It turns out I have to pay for the food when I’ve already paid for the lounge via credit card benefits. What an absolutely confusing mess.

was told to download this to unlock a power bank charging station. the app has no directions or easy way to find any products, including the power bank charging offering.

I used a lounge at the Toronto airport and was asked to sign up for this. It was not needed.