App Profile: Pierce County Library System

KrissDesigns

Rating: 4/5

I love having this app on my phone-it makes searching the catalogue and placing holds incredibly easy, as well as checking my account and renewing books/items. I use this app all the time for myself and my kiddo - we homeschool, so the resources at the library are vital! We love our library. My only issue is I can’t easily look up the hours of my local (and other) branches. There is one link that sends me out to Google Maps, and another section under “Help” that doesn’t have a link attached. I wish there was a simple “Locations and Hours” button on the Home screen with that info, and/or a “home branch” in account info so you can easily see hours, phone number, address info of your preferred branch.

Kas1370

Rating: 1/5

Website and emails clearly states there is an option for curbside pickup inside this app, there is no option for it. You must go to a separate website and enter in all your library information/name/phone/email/library card and 20 more questions that they want you to answer....instead of inside the app clicking on a date/time😾. Makes no sense for people to enter in all that info. Log into the app and click the date/time is all that should be the process.