ExtendedCare Cloud

<3 your welcome in advance! (This exact Info will be on review.) Terrible experience: The app for UC Davis “extended care cloud” has a video visit bug/s in the app for mobile” I never expected this and so I given a try and all my 40 mins were wasted in vain!( I come 3:50pm(appt: 4pm) it was a full fail in technical difficulties! From start to end! ( I was not seen on video them my care provider(screen frozen and the reconnection keep happening and turning into just blank white screen.( I have screen shots of everything I will give a review on the app and add screenshots! Your welcome in advance! <3 The good: is the phone call that I got after wasted with bugs on the “extended care cloud” for 40mins. Terrible: We discussed for about 5-10mins and obviously my time was up and everything would be rated cause of the technical difficulties poor to fair… Bad: The audio was fine until the screen just froze and the problem was persistent! For 40 mins in vain for appt.= appointment. The zoom has encrypted video visits/chats and I think the “extended care cloud” does not… so privacy 1-3/5 or below. If there is no encryption… during video calls or visits. 1) 2)

I just had a great visit with my Dr. This was so easy to use. I liked that it let me share a picture of a condition I had with her. What a great experience.

I found it very convenient way to connect with my doctors through this app. As a family we used to go to routine health check ups which was a cumbersome process, commuting, waiting with people in the waiting room... Plus with pandemic it gives additional risk because you may get exposed to virus even if you go for routine check up or something minor. So, I am very happy to see people are taking progress and using benefits of technology to make life easier and safer for both patients and doctors!