Moto Guzzi

Out of the OEM developed motorcycles applications I have experience, this is (disappointingly) the worst. The maintenance section. It’s incorrect for the mileage intervals. It feels that this should be a tool to help you forecast what your expected service interval items would be for your next maintenance period. Instead, it’s just a confusing blanket list of the items that’s not identified by mileage or time. So you end up having to go back to the manual anyway, which is why the app should support. The manuals information. I can’t connect a second bike in the garage. That’s frustrating, I want a second Guzzi, but don’t want a separate device just for the app use with that bike. A request to Moto Guzzi for assistance went unanswered. That affects my willingness to consider this brand for a future motorcycle purchase.

This app has so much potential to be great but falls very short. Here are my issues, 1.) It claims the ability to add multiple MIA enabled MG bikes to your garage, YOU CANNOT. Once you pair a MG with the app, it will only sync with that motorcycle and no other even if the bike’s BT-ROUTER is synced with the iPhone as indicated. The only way to have it sync with a different bike is to delete the app, reinstall and then sync it with another bike. It makes using it with multiple bikes in your collection completely unfeasible and irritating. 2.) NO LANDSCAPE MODE with any of the Dashboard and Navigation functions. It’s 2025, not 2012. Not everyone uses portrait mode on their motorcycle and landscape when using it as an additional digital dash is so much better especially with bikes like a v7. 3.) NO SUPPORT. The MG app manual is a complete waste of time and provides no help. No online support as emails are never returned and calling Piaggio will just get you voicemail that asks you to leave a message that is never returned. 4.) Navigation is lacking any real route planning or decent guidance. Using Google Maps, or any other navigation app, has far more functionality and precision. Don’t waste money paying for it. I love MG and have been a fan of their motorcycles all my life. It is such a disappointment that this app is so lacking in basic functionality and support. At this time, in the current state of this app and their support capacity, I cannot recommend purchasing or even using the MIA features for your MG. I truly hope Piaggio does something to make this app truly functional and useful and provide the customer support behind it.

Overall I haven’t had any issues with the app. Navigation has worked well, connection is good (once I’ve connected) and it’s nice to have service reminders based on the bike mileages. By far the best thing is that the navigation subscription is SO cheap. Thank you Guzzi for keeping this price reasonable to use the feature on my V85tt. $25USD for 3 years is well worth it. Two things I’d love to see fixed: 1) my phone battery drains super fast when using navigation even when my phone screen is off and in my pocket. 2) my phone connects to my bike when I open the app, but I have to manually hit the “connect” button for the navigation connection work. I’d love it if my phone is connected to the bike and I put in a gps location in the bike, that it would automatically enable the navigation “connect” feature.