App Profile: Stan's Donuts & Coffee

Great Aunt Susie

Rating: 5/5

I was at the Hyatt for 2+ weeks. A regular morning trip was to stand for coffee, a fabulous doughnut and a variety of egg sandwiches. The coffee is very good and the donuts are amazing. The sandwiches are excellent and nicely done. All of the people working there are absolutely wonderful. The people that I got to know the best are Miss Tiffany, Mr. Teri, Mr. Damien, Miss Joy Joy. I am sorry I don’t have the names of the other people. I spoke with the manager who is Miss Sabrina. Everybody was fabulous. It’s a comfortable place to sit down and enjoy your food or they’ll pack it up for you to go. 5 Star Review! 10 Star if there were 10 stars lined up! Thank you for being wonderful! Good for the tummy add most importantly, for the soul. ❤️🌹❤️ Love, Charleen Svingen Minneapolis,MN

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Rating: 4/5

Stan’s is my favorite donut and coffee shop in Chicago. The donuts are fantastic, the coffee drinks are really good, and the food is solid for a cafe. Service is great. And the mobile app ordering is so useful! The only downside is the Rewards Program. There are only like 10 items you can redeem points for. My usual order is a standard vanilla cake donut and cold brew coffee. I can’t redeem my points for either of these items. Sad! It would be great if you could redeem rewards for any item (like starbucks)

yellowbird1973

Rating: 1/5

The old app worked perfectly. It opened every time, I was able to pay seamlessly, and my rewards showed up without fail. In the short time since this new app was launched, I’ve had to reset my password ***literally*** every time I’ve tried to log in (and the password reset screen doesn’t work on mobile, so that involves going to my laptop computer, an additional PITA step…). The payment function rarely works, the order ahead function crashes half the time, and whether my rewards show up at any given time is a crapshoot. As soon as I can use up all of my rewards (I’ve got a couple dozen donuts worth Say the moment), I’m retiring this app & going somewhere else until they get this sorted out.