Everyman

Seriously whoever was paid to produce this update, was either not paid enough or did it on a Friday. To conceivably think that this is an upgrade on what you had before is beyond belief. On the old app you could find the films at your cinema with ease as you could save it, not anymore. It’s great if you live in Altrincham but not so great if you live in one of the Ws or Ys. Then once you do eventually get to your cinema the process to book just seems to have become faff. From Everyman to Not today fella!! Please look at this and consider making some changes.

No ability to filter *properly* on your local cinema, which makes it incredibly difficult to see what’s actually on and when in the upcoming week. Tickets don’t show up properly in your account (so have to screenshot for seat details etc); no confirmation emails sent; no ability to add to Apple wallet. Also, the back background makes it hard to read anything. Overall, dreadful compared to last version of app. Please sort the glitches quickly! Edit 25/09: in response to the developer response, there is still no ability to add to the Apple Wallet! I’ve just booked a film and it’s not possible (even with the scrolling…). Still no email confirmation, and the ticket info is useless. Any tickets booked before the update have full details including screen and seat number. Any booked after this update just have the day and time of booking. I’ve deleted and reinstalled the app, logged in and out, waiting for the updates, but no luck! Sorry, it’s still not a good app, sadly. (Still love the cinemas, though - they are definitely 5 star!)

Thanks for the new app, many useful improvements. It looks great, authentication works more reliably, the payment flow is less clunky and it’s a lot easier to see tickets booked and how many membership tickets are remaining. Also great to be able to browse current and upcoming films and add to the watchlist. On the downside being able to tailor the app experience to a local venue no longer seems to work as well as the old app. Selecting a venue on the Hub tab shows films that aren’t showing at my venue (so is either broken or pointless). There’s also no ability to save a favourite venue on the Venue tab so I’m having to search for my local cinema every time to see all the film times for the day I want to visit or to scroll through the calendar to see the dates of special screenings. Please can venue preference be properly applied throughout the new app asap?