Music Rewards | FIX

I LOVED this app but I’m not a fan of this new update. I got this app to get free tickets or Merch from my favorite artists and I entered a contest to win free Why Don’t We Tickets and I ended up winning but they wouldn’t give them to me because I’m not 18 I even had my mom sign off on the paper and everything and they still wouldn’t which I think is messed up not everyone on this app is 18 years or older. My second problem is the Merch is for premium only now so what am I supposed to do with all my points that I have been saving up to get Merch? I’m disappointed in the new update and I think it’s unfair. But I like that we had the chance to get free stuff. I also like that the more you listen to artists the higher you get on their fan charts. Please change the Merch back to how it was if you don’t then there’s no point for me to have this app anymore and I might as well delete it to save more space on my phone. Another problem is why do I have to pay shipping for the Merch with Apple Pay I don’t use Apple Pay. This is ridiculous I saved up points to get what I want and now I can’t even get it because I don’t use Apple Pay 🙄🙄

This used to be a great way to add up points by streaming music, reading news articles, and playing the Name That Tune game, and then eventually redeem a prize with your accumulated points. I was saving my points up on this app for a while and was almost to the amount of the prize I wanted to redeem, but then the app started their Premium deal. Now the prize I was so close to getting requires me to buy the app’s premium service in order to redeem it. Even if you have enough points, you can’t redeem the prize without buying the Premium subscription. And sure—it has a 3-day trial, you can redeem your prize during that period. But if you don’t want to actually buy the Premium deal, that means you would cancel after the trial. So from that point on, all prizes (minus a few small prizes the app offers to still qualify as a “free” service) will require you to *buy* the Premium in order to redeem. So that doesn’t make this a free service anymore, it is only free once.

I understand officials merch is expensive, however when each point is roughly a penny, FIX makes money off of every reward they ship. When I received my first reward, a wall flag, I was so excited. I had gotten official merchandise from my favorite band, all for listening to their songs! I quickly started making sure to earn as many points as I could. However, in the latest update, things like shirts, hoodies, and hats are all premium rewards. The only things you can order without paying any money whatsoever is the CDs and vinyl records. I was going to save my points and order a hoodie, but now I cannot, unless I want to pay FIX 1.99 a month for “free” band merch. I was ready to tell my friends to download it and start using it, but I will not being telling anyone about this app, unless things change. What was totally free (minus the ads, which I have no problem with), is now “pay to play”. This app was created to connect fans to artists through news and the promise of rewards, but it has fallen away. This app may he free to download, but now it’s “pay to win”. Great idea, but it seems like the developers are too caught up on making money.