Discount Tire

This app is by far the worst app I’ve ever attempted to use. There are so many issues it boggles the mind. First is the fact that the app only acts well as an appointment scheduler, but the process of shopping for products isn’t actually part of the app. The app seems to merely wrap around the website, and does a poor job of that. Second, attempting to manage the vehicles in your garage is an exercise in futility and frustration. You search for a car, add it to your garage - go back to your garage, it’s not there, and a the cherry on top is that it has been erased from your “recently searched” vehicles. Third, when I say I want to shop all of the tires, stop asking me questions and just put up the list of tires! It takes two or three more clicks for the app to finally relent and show me the list. I get it - Discount Tire spent a ton of development time and money on its “shopping assistance” capabilities so they’re trying to make it seem like people are using them. But we aren’t. Fourth, the app is buggy as all get out when displaying specific products. Sometimes it shows the information, sometimes it pukes partway through and gives you garbage. Fifth, I have nothing left in my shopping cart, but I keep getting emails saying I do! I’ll stop now, but there is definitely more that could be said about this Franken-app…

I've been using your website and mobile app for over 3 years to attempt to schedule appointments while in the Killeen, Texas area. All my attempts shows appointments are not available in the next 7 days, which is not true, according to employees I have spoken with when I visit your stores in person. Now that I am visiting family in Virginia, I am in need of flat tire repair. As I am on your website and mobile app on Sunday, March 15, 2026, looking for Discount Tire stores near Suffolk, Virginia, no stores have appointments in the next 7 days except for one store that has one slot for March 16, 2026. Please have your website and mobile app support team to figure out why your appointment scheduling feature is flawed.

It's a glorified web browser with Discount Tire links. The main thing that happens when you go to log-in to your account or to manage your card, when you click on those, it opens an internal web browser. You could just as easily just open the web site on your own browser and it's exactly the same. If you want a good app to manage your Discount Tires card, just download the MySynchrony app. I don't know why apps like this are created, honestly. This is the purpose of bookmarks in any web browser. We want a genuine app experience, not another web browser in disguise.