NOGU

First order and they messed up and gave me 4 out of 5 items that I was supposed to receive. They said 1 item I ordered was the same thing as the other item I ordered. Then how come it says 5 items and not 4. They claim the anklets and necklaces are the same thing. Update your photos and items for sale then! Don’t sell them separate bc you’re making customers think they are different. False advertising and that’s scamming people. Also update the pictures with the right chains, the pictures look different and you claim they are the same item. They also say with free order you get a bracelet but when I got these earrings that weren’t for sale even on their website (looked like from Temu, it was made of plastic) they then said it was supposed to say free gift not bracelet. What?! Obviously you don’t look over your letters, and what you’re sending. Unless my issue is fixed, I will not buy from here ever again!! Was going to put in a second order but not with the terrible customer service with issues and not sending all that I ordered.

This will be my fourth bracelet that I’ve purchased from NOGU and everyone of them has exceeded all of my expectations. I ordered one of the corded bracelets that unraveled on one of the edges. I contacted NOGU and they didn’t hesitate one bit to replace my bracelet and it arrived very quickly. These bracelets are beautifully made and are so versatile. I’m in love and will continue to add to my collection. If you’re on the fence about purchasing from them, don’t hesitate. You will not be disappointed.

I ordered what I thought would be a couple of gifts, but when it arrived almost immediately, I was beyond impressed! This jewelry is simple and classy and packed so attractively. Now, I am hooked. I wish I had unlimited disposable income because there are so many items that I love! The pricing is extremely competitive and fair and they offer ample coupons that further entice me. I am now a customer for life.