Shop LC Go

The products are fine the workmanship is not as well done as could be. I choose jewelry most often. The pieces are bought for others as gifts and I always check the settings BECAUSE I have more often than or been told at great embarrassment to myself that the items look nice but can not be worn without getting caught on clothing due to prongs. I've had family and good friends tell me they've lost stones and I can occasionally get my jeweler to set another gem for me but it then nullifies the savings I may have acquired. I also have tried to get a supervisor to come to the phone, to register a complaint and I've been told no one is available. I will get a call back within 24 hours. I tried to get a call back at least 6 different times, with no success. "How can you provide a joyful experience?" Don't offer what you have no intent to deliver. I at one time ranted about the great values I got when I first discovered LC. Again not so any longer. I've been badgered by some of your customer service personnel when I ask for help paying for items purchased on rising auction. Ap difficulties. Ap stinks. Trouble paying. Rising auction is a joke. Installed uninstalled and reinstalled at least 20 times. Too much hassle. Worth the trouble? You judge. And try to get someone to listen. Yeah right!

great new features: You can look back 24 hours to see what you’ve missed! There are additional look-back time periods. The organization is different and I use the phone and laptop together while at home to manage an auction, look-up comps, buy over the phone or be on hold while watching the show or doing something else at the same time. I haven’t discovered everything yet but it’s already proven very useful, not to mention being able to watch ShopLC any time, anywhere. I ran into some glitches, like getting my shopping cart with 21 items dumped suddenly for no apparent reason when I went to check out OMG!! But, that’s happened on the website too. Be sure not to wait till the last minute to check out because there are often glitches in the process, you never know why, but you get “whoops” notices, which don’t help except to let you know whatever happened is not your fault. I always give it 15 minutes.

I really like this show, but the app needs work. I have lost pieces because it takes so long, with ordering sometimes. The jewelry is real and at decent prices, although if I don't like it, it goes back. Doing that at JTV, they complained and wanted me to stop. LC has never complained and that's good because I'm picky. Sometimes the jewelry is much different when I get it. I know you use hosts with small hands and can do a lot with the cameras. I love the people, they aren't stuffy, they are fun and down to earth. I know some of it is put on, but they aren't fooling anybody. They are knowledgeable and informative and that's better than playing dumb. No one ever brags about themselves, and the girls don't feel the need to "dress to the 9s" all the time. They are all just regular people and I appreciate that. Karen Connelly is my fav! She is crazy and I love it. Love her wigs, seriously, she brings out a younger me. She doesn't put on airs, actually none of them do, and there is no nasally southern drawl to put up with. I like Nicole, but she is always talking and laughing to someone off screen, I think you could do without so much of that. I have noticed you are toning down the background music. Personally it gives me a headache and I wish you would get rid of it. Especially because it's the same all the time! There are a couple of girls that really get loud and shout all the time. That's not good, I tend not to tune in when they are on. I have completely quit tuning in to other networks, keep up the good work. Pamela in Puget Sound, Wa