App Profile: ZOX.

Marrbear77

Rating: 5/5

Their customer service is in the beyond category! The wrong order was accidentally shipped to a friend as a gift. It’s bound to happen, it’s crazy busy during the holidays. I emailed customer service after hours on Friday explaining the situation and early Monday morning, I received an email from Erica apologizing and letting me know she just shipped out my original order to my friend with 2 day shipping. Also, told me to tell my friend to please keep the old one’s for the inconvenience. So what did I do? I got on the app and gave them more of my business for the holidays because this is how you should treat your customers when they approach you with an issue. You have a customer for life. I appreciate you fixing this issue… this was a really special gift for someone going through a medical crisis, so the reaction time was very appreciated

throttlegirl

Rating: 5/5

As a new owner of an apple watch I was looking for a more comfortable alternative to the one that came with the watch. I also had concerns about the silicone band coming open and losing my watch. I saw the ZOX brand on facebook and figured I’d give it a try. They had one with a cat that appealed to my cat loving senses.I’m totally impressed by how soft and comfortable it is. I just ordered my second one today and have three more on my wish list. Plus you get points with each purchase for discounts on future purchases. Another big plus-using plastic water bottles to make them, helping the environment. Three thumbs up to this company!

Smiley Gal 7

Rating: 5/5

I’m not even sure how to say what a difference the Zox Family means to me!!! From the minute I first joined, so many people have reached out to me, to explain things I didn’t understand!!! And there was Never any harshness or judgement about my asking silly questions or anything!! I have truly Loved every order I’ve received!!! My life hasn’t been easy, and to be accepted and loved so quickly, by so many, is just unbelievable!!! Thank you all so very much for welcoming me with open arms and hearts!!! It’s Soooo great to feel accepted!!! God Bless You All!!!🙏🏼😌🙏🏼🥰🥰🥰