RentCafe Senior Living Portal

I made multiple attempts to log in using correct credentials, reset passwords, and even tried different devices and browsers—nothing worked. I contacted the developer, who redirected me to the property. The property then informed me that none of the residents’ family members are able to log in or use the app either, so this appears to be a widespread issue, not user error. This app is essentially unusable. There is no functional access, no resolution, and no accountability between the developer and the property. Completely ineffective and frustrating.

I have an IPhone 16. When in try to pay an invoice the Pay button is cutoff at the bottom of the screen, so it doesn’t allow me to complete the transaction. Additionally it loads through the screens very slowly.

I downloaded the Rent Cafe Senior Living app from the Apple app store. I can log into it. Significant observations: 1. It saves my password, but not to my keychain or to any other password autofill service on my device, it appears to be saved in the app. 2. The app underlines misspelled words in the password (spellcheck should not be checking password fields, app developer is responsible). 3. The app is not present in any of my Settings menus on my device which is a problem because those settings menus on the device is how a user manages the permissions granted to the app. This is a problem because a user needs the ability to modify the permissions granted to the app. I would never put this application on my father’s phone. Vulnerable software does not belong on the devices of vulnerable people, the elder generation is very vulnerable to cyber crime. Update per developer response: per the explanation from the developer it appears that the permissions may not have been requested by the app due to the login password issue as I had logged into the app and used it, the permissions should have been requested along the use pathways. Nonetheless, I am glad to hear the issue was finally addressed by Yardi after I notified my father’s property management company, RentCafe, Yardi, and wrote this app review 8 months ago. It wasn’t until I had some face to face time with one of the members of the property management firm who then escalated it within their company and back to Yardi that the issue was addressed. Seniors deserve security and privacy as much as the younger “iPhone generation”; more so in some ways. I’m still not trusting Yardi’s apps and software for seniors on my father’s devices.