App Profile: RentCafe SeniorLiving Resident
Android / Games / Puzzles
RentCafe SeniorLiving Resident
Installs:
Rating:
0.00
Total Reviews:
0
Top Countries:
CA
< $5k
/mo
< 5k
/mo
Reviews: What People Think About RentCafe SeniorLiving Resident
courage&gratitude
Rating: 1/5
I downloaded the Rent Cafe Senior Living app from the Apple app store. I can log into it. Significant observations:
1. It saves my password, but not to my keychain or to any other password autofill service on my device, it appears to be saved in the app.
2. The app underlines misspelled words in the password (spellcheck should not be checking password fields, app developer is responsible).
3. The app is not present in any of my Settings menus on my device which is a problem because those settings menus on the device is how a user manages the permissions granted to the app. This is a problem because a user needs the ability to modify the permissions granted to the app. I would never put this application on my father’s phone. Vulnerable software does not belong on the devices of vulnerable people, the elder generation is very vulnerable to cyber crime.
Update per developer response: per the explanation from the developer it appears that the permissions may not have been requested by the app due to the login password issue as I had logged into the app and used it, the permissions should have been requested along the use pathways. Nonetheless, I am glad to hear the issue was finally addressed by Yardi after I notified my father’s property management company, RentCafe, Yardi, and wrote this app review 8 months ago. It wasn’t until I had some face to face time with one of the members of the property management firm who then escalated it within their company and back to Yardi that the issue was addressed. Seniors deserve security and privacy as much as the younger “iPhone generation”; more so in some ways. I’m still not trusting Yardi’s apps and software for seniors on my father’s devices.
walteryu
Rating: 1/5
The software systems simply do not work, especially their portal payment systems that fail to process payment and cause renters to incur late fees. Customer service is non-existent and they hide behind property managers rather than owning up to their faulty software.
About RentCafe SeniorLiving Resident
The RentCafe Senior Living Resident app is your partner in all things related to your apartment community, and especially when you’re on the go. Easily pay rent and other services, or request maintenance.
RentCafe Senior Living Resident App features:
- Submit one-time payments in three easy steps with various payment methods.
- Set up monthly automatic payments to help you avoid late fees.
- Multiple payers can create their own login to make payments using monthly automatic payments.
- Submit maintenance requests with photos and voice memos and track progress along the way.
- Interact within your community through the Bulletin Board.
The RentCafe Senior Living Resident app has been designed for Senior living communities that use RentCafe as their resident portal. Some features may not be available at your property as options vary based on each community. If you have any questions about specific features, please reach out to your property management company.
RentCafe Senior Living Resident App features:
- Submit one-time payments in three easy steps with various payment methods.
- Set up monthly automatic payments to help you avoid late fees.
- Multiple payers can create their own login to make payments using monthly automatic payments.
- Submit maintenance requests with photos and voice memos and track progress along the way.
- Interact within your community through the Bulletin Board.
The RentCafe Senior Living Resident app has been designed for Senior living communities that use RentCafe as their resident portal. Some features may not be available at your property as options vary based on each community. If you have any questions about specific features, please reach out to your property management company.
File size: 75089920
Launched countries: USCA
Minimum OS version: 11.3
Release Date: 1510089459000
Published by Yardi Systems, Inc.
Website url: http://www.rentcafe.com/apartmentsforrent/homeaboutus.aspx
Publisher country: US