App Profile: Storage Smart Entry by Nokē

victor williams, LOTGK

Rating: 5/5

Trojan Self Storage, specifically of Camarillo, CA, represents the dawn of a new era in self storage facilities which features its state of the art facility, including climate controlled spaces and wireless electronic system for the front gate and individual spaces—no key or lock necessary. Trojan Self Storage didn’t just utilized technology to stand apart from the competition, but they also brought back, when others have abandoned, customer service. They pride themselves on enhancing the customer experience coupled with a genuine and sensitive concern for customers. You won’t get “lip service”, but rather understanding and a willingness to work with you through what ever issue might arise. Without question Trojan Self Storage is by leaps and bounds the best self storage company I have ever encountered, and may it all ways be thus! The Manager Lachelle is fabulous, down to earth, and is customer focused. Her team member, Travion, is an exemplary customer service rep, and all ways in good spirits, eager to be of assistance.

N001 Morristown

Rating: 5/5

I am usually against reviews, however, I am taking time to leave one this time. Let me start by saying BRAVO ZULU to Josh and Ashley for their commitment to my concerns/issues, and basically to the entire team. I have to admit that I am surprised with the customer service provided. When this company took over from old management, I was expecting things to be sub-par at best as a result of a total virtual means of communication. However, I am greatly surprised (so far) at the professionalism, timeliness, and dedication in resolving any issues presented. I have had a couple of incidents and the team has responded above my expectations. Thank you for making me feel like you really care!! God bless!!

2mistifyU

Rating: 5/5

Just got unit and Debbie is an amazing person and asset to your business. She is professional, and very thorough in explaining all terms & procedure in renting a unit. She was even kind enough to stay over after closing time to get me in a unit. She is adorable and has a great personality, even at the end of a work day! Now where do you find that nowadays? Thank you Debbie for your time & help in getting me into this unit at the last minute -look forward to having this unit in your facility! Hope you have a great relaxing evening and day off tomorrow! Happy Halloween!