App Profile: Extra Space Storage

Android / Games / Puzzles
Extra Space Storage
Installs:
Rating:
4.45
Total Reviews:
11.95k
Top Countries:
US, ZA, GH
< $5k
/mo
70k
/mo
Reviews: What People Think About Extra Space Storage
WorthFlorida
Rating: 5/5
My facility was just upgrade for Digital access via APP. No way to access it and when tapping share it replies only available with facilities with digital access. I did receive an email that digital access is available. I deleted the APP reinstalled it but it asked for SIRI access. No, I'm not going to talk to my phone nor activate it on my iPhone. I expect to open the app, tap access, then open. The account home page still has * and # and the new system no longer uses these digits. ........".........................."
Update: just last week, Jan 11, the app now fully functions. I do not know when it started but I thought I take a look at it. Never did get an updated notice. Surprisingly the doors to the building also work from the APP. It would be nice if it worked on CarPlay so you're not fiddling with the phone to get to the app. For some reason, this morning I had to log in before Face ID would work. Maybe the iPhone had an update but it was the first time in a week.
Michelle’s #1 fan
Rating: 5/5
If not for this amazing women I would have stayed with public storage. I had several storage units and needed to condense them into one. This young lady helped me with all details of this endeavor of mine, which cost me a lot of money to con inquire the movers to help me do this that being said she was able to help me get a good deal at extra space storage and not only that the storage unit facility is and the help that I was provided by Michelle made my day she put a smile on my face which I didn’t have one and put laughter in my heart and made me a believer of extra space Storage. I am your number one fan Michelle I only hope that you have a wonderful life and that you stay as the manager of extra space storage and that you get a raise I had been trying very hard to get this accomplished and with her help I was able to do so thank you Michelle. This has been a long time coming review. I’ve just had so much on my plate with health issues and other things. that I wasn’t able to get this accomplished until now I’m on my way to Google to give a good review on there also but this I want your bosses to know just what an amazing employee they have. Thanks again Michelle and I’m still your number one fan.
hm503
Rating: 1/5
Rented storage with blue tooth lock. Tried to set up the app. Repeatedly got unable to load message after I went through all the steps. I’ve deleted the app multiple times, powered off my phone twice. Still getting error message, which I have on screenshot. Tried to call for support. Never answered. Drove to extra space storage. Very nice person there. He had me delete it again. The Wi-Fi at extra space not sufficient to access the App Store and reinstall, so I ordered a drink at caribou to use their Wi-Fi. Could access the App Store from there but same error messages. I’m driving around with a dresser in my car that blocks the rear view. Luckily I have a back up camera. So very frustrated. The person at extra space told me today that he could move me to a unit with a lock but it would be more $. I like the concept of the blue tooth lock and that I can also give my sister access but I’ve got about 4 hours in for trying to set up, delete, shut down phone….using iPhone SE, was running 16.3.1 just updated to 16.4 to see if that would solve the problems. It didn’t. I wish the extra space number gave the hours they answer calls. I am waiting for a call back. Second time today that I’ve tried. No call back yet. Are they even open for tech assist tonight????
About Extra Space Storage
The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access!
You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information.
At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager.
With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone:
Easy access to My Account where you can manage payments and update account information
Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities)
Never forget your gate code again
Real-time tracking of access activity for your unit (participating facilities)
Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities)
Easy access to help
Leave feedback via the app – we love hearing from our customers!
You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information.
At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager.
With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone:
Easy access to My Account where you can manage payments and update account information
Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities)
Never forget your gate code again
Real-time tracking of access activity for your unit (participating facilities)
Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities)
Easy access to help
Leave feedback via the app – we love hearing from our customers!
File size: 41389056
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYAFGEIQLYMAMZMMYE
Minimum OS version: 15.6
Release Date: 1610352000000
Published by Extra Space Storage
Website url: https://www.extraspace.com/digital-access-app/
Publisher country: US