eFleets Mobile

I’m expected to log miles as well as access the app if I need to request repairs, but I can’t even login despite ongoing attempts to “reset password.” Calling the help line wasn’t helpful because the issue is with a bug that prevents me from saving my password. I’ve attempted to resolve the issue from multiple devices with the same issue occurring. Enterprise should be liable for vehicle issues that they won’t approve upfront without additional consideration that are them followed by ongoing issues with the app which prevents resolution. App issues are directly preventing me from doing my job and ensuring my work vehicle remains safe and functional.

Usually a buggy app isn’t enough to actually impede my ability to do my job, but in this case it is. I have to log in to see a notification about a vehicle, and then the page that allows me to see alerts gets cut off. Right now I have a high alert message that says “Manufacture recall has been…” and that’s it. I can’t read the whole thing. My options are “Ok” and “Mark as Unread.” This app is absolutely terrible. Developers, please use ChatGPT or take a basic programming class because this could hardly get worse.

I think enterprise is delusional if they think anyone will use their app to find a gas station or similar, people will just google or use their smartphone. This is a useless feature. The mileage tracking feature is ok, but by no means “easier” for the user, and appears only to make things easier for enterprise, not the fleet driver. This is really just a glorified way of tracking mileage. The only other feature that may be useful is that you can find contact numbers. Lastly, the “accident report” and “service locator” require that you allow enterprise to access you location. If this is not enabled, these features are useless and will not work.