App Profile: Dynamics 365 Field Service

Android / Games / Puzzles
Dynamics 365 Field Service
Installs:
Rating:
1.77
Total Reviews:
171
Top Countries:
GB, AU, US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Dynamics 365 Field Service
fltmgr22
Rating: 2/5
This app is very poor performing. It rarely shows what has been assigned for the day correctly. The app has to constantly be reconfigured to change statuses and see edited bookings. For being a Microsoft product tied to a system that is supportive increase our efficiency, it’s incredibly disappointing. This app needs a lot better development so it runs seamlessly the end user. User acceptance is vital after all.
Dunkin Junk
Rating: 3/5
I have to delete and reinstall this app a few times a month because it gets stuck loading, I have also been deleting and reassigning service visits from CRM to be able to open them. It could definitely be easier to navigate the system to enter hours and resources. I like that the jobs are easy to move and fall off immediately when closed, I also like the interactions feature which I use to log calls with the customer or any other relevant information.
Tooty fart
Rating: 1/5
Get error messages when I sync, even with 4 bars of 5G. When working in a certain record and completing, it then kicks you all the way back to Home Screen and have to go through 4-6 more screens to get back to your record. Does not calculate dates for service intervals correctly. There is so much more, but I don’t have time. People doing this app are clueless to the needs of a service technician. Bottom line is: any data you are seeing can’t be trusted and you have to drill into each record to verify. If you are looking for a way to exasperate your employees, this is it.
About Dynamics 365 Field Service
Our next generation Field Service app powered by Dynamics 365. Go to http://aka.ms/FSMFeatures for more information about the app and our Field Service solutions.
The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more.
By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2238123
The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more.
By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2238123
File size: 147822592
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYAFGEIQLYMAMZMMYEBHCYMTRSBJBFCMCGCIJOLAMLSNTZUGZMZW
Minimum OS version: 14.0
Release Date: 1588324668000
Published by Microsoft Corporation
Website url: http://aka.ms/FSMFeatures
Publisher country: US