11pets: Pet Care

I got this app a few months ago because I like keeping track of my animals weight to make sure they’re healthy & hopefully growing as they should. At least from my search this was the only user friendly free app that I could find that would lay out the weights & other info how I’d like. Fast forward to a week ago or so when the supposed update happened & I was essentially locked out of adding my data as well as retrieving my data which was the only place (stupidly) that I had it all compiled. That said, today it finally properly showed it had updated & low & behold they want my money to access more than one of my animals. I’d maybe consider it if I could even look at all the data from all my animals before choosing one to have on the free, but since I can’t I figured out if you choose one, get all the data from it & delete, then you can access another animal, but that was the only way I found that you could access any of your other animals, which means you might as well, get your data from each one & then delete to access the next & find another place because personally this app does not feel like a place worth my time or money

I have a lifetime license and paid a lot for it, but I am disappointed with 11pets. First they announced the "new" version, but the App was in a loop for several days... and the website too, just announcing that a new version was coming. I needed to consult the App but it was impossible, it kept looping all the time on just three screens. One of them said that we could remain in the "old" version, however, when selecting this option, a blank page on the 11pets website opened, with an error message. This went on for days! I sent an email to support and there was no response! Finally, they released the "new" version, but it's horrible! Most of the data was not migrated. And what's worse, the data that was migrated was scrambled! For example, in the new App, if I choose the MENU option and then choose CONTACT US, the next screen opens for me to type a text (asking for help) but IT IS IMPOSSIBLE to send the message! the send button is "hidden" behind the virtual keyboard, with no possibility of scrolling the screen to reach the "SEND" button. And this is just the least of the problems. There simply is no longer ANYWHERE the option to go back to the previous version (which was less "modern" in appearance, but more structured and organized). A migration of such magnitude should have been MUCH MORE PLANNED AND TESTED before being executed.

I’ve had this 11Pets app for over 10 years ( I think), and it has to be one of best pet apps available. We had 3 pets when I first loaded this app, we have a few more than that now now and I continue to use this app. It does seem a little difficult to maneuver through the app at times, I recommend you just work through it when you first down load it and and play with all the settings and information areas just to become more familiar with it, you’ll be glad you did. I think you’ll also be glad to have this app as an excellent source of in the information you’ve input, handy when you need to take one of your pets to the vet. I highly recommend this app.