App Profile: Liv Bank

BOB 736

Rating: 4/5

My experience with this type of bank account from this bank is MUCH better than my experience with another bank that made my life miserable for 2 months. A friendly suggestion to have a summary of the calculation or a total amount every time you pay or make a transaction under it so you know how much you had and how much it became after the purchase.

edesiree

Rating: 1/5

Somebody sent me money through Liv, and that the only reason I opened an account. But that process itself is deceiving. It asks you if you just want the money but it ends up forcing you to open an account. Being an American citizen, I had to go through endless checks and even had to upload a picture to the app itself. The app is super buggy and it is clear that it hasn’t been tested thoroughly. Logging into the app was a nightmare to boot - and I am a techie. Now, I needed to close the app. Called a ENBD and they told me to go the branch. Took time off to go to the branch, to be told that I needed to call a number and they can’t even give me my cash at the branch. Called the number only to find out it is not manned by a human, and all it does is direct you to the app or to email them. I emailed them, and then got an automated email back saying no one monitors that email and with some instructions on how I needed to chat with the automated bot. If this is not the WORST banking experience, I donno what is.

Is brilliant

Rating: 1/5

Been using this app from almost 3 years a go. There isn’t anything wrong with the app. Very good and easy to use. But if you ever came across an issue while banking in the app and perhaps wanted to talk to human. As the app is fully rebooted. If you ever wish to talk to human. I advice the bellow Don’t even try I really warn you not to waste your time efforts and perhaps phone credit. I been trying to talk to human. So I ask in the chat Talk to human and was just waiting. Waiting waiting. For nearly 3 days. Later I went to the babk in person. They literally ask me to leave as they don’t offer services to the Liv. account holder. Result: I give up and lost nearly 2k just because no one could talk to me That was actually another thing not to do or even think about doing it. And ENBD save your apology and do something about it.