App Profile: FNP: Gifts, Flowers, Cakes App

Android / Games / Puzzles

FNP: Gifts, Flowers, Cakes App

Installs:

Rating:

3.85

Total Reviews:

838

Top Countries:

IN, CA, AU

< $5k

/mo

40k

/mo

Reviews: What People Think About FNP: Gifts, Flowers, Cakes App

Missing information?

Rating: 4/5

Pros: Customer service is quick- I raised a query about delivery time and got a prompt reply. Ordered a cake to be delivered (to India) on friend’s birthday- on time delivery, cake looked just as good as the picture and apparently tasted great! Cons: (User from USA) App has a few issues: profile details couldn’t be updated, contact us/help categories on the sidebar redirect to orders page, no clear contact details available- also don’t see an option to edit order or cancel. Only saving grace is that my credit card payment went through their app but not the website itself! In essence, ordering process is a struggle, but the result is more than satisfactory.

Anshulldt

Rating: 1/5

I had placed a gift order that included a box of sweets and a book for a very senior person, however to my surprise only sweets was delivered whereas the book was conveniently ignored stating “hold” status. We found it very strange but thought it could be delayed due to current COVID issues. After few days we kept tracking and it showed the same status. After raising concern we were told that the book was out of stock and we could select some other book. Firstly nobody informed us that the book was out of stock nor did it state anything when we placed the order and paid the appropriate price. Secondly we weren’t consulted again to deliver only sweets without the main context (which is the book) which is a very embarrassing situation for me when the person if at all receives the second part of the gift. I was called only once without any prior notice when I was on a conference call and these people feel they have done their own part by sending a mail that I wasn’t reachable. When I responded (again on email as these people only send one liner emails with different person each time) that you need to call again as I wasn’t expecting your call not was a time given to me, there has been no progress till date. The gift was supposed to be delivered on 19th and till date it’s appalling that nobody cares as they have already billed me for everything without completing the entire delivery. Ridiculous customer experience!!!!

Muheb Fazli

Rating: 1/5

My recent experience with FNP has been nothing short of terrible. I placed an order and, due to an urgent change in my plans, needed to cancel it almost immediately. To my dismay, FNP refused to issue a refund despite my prompt request and adherence to their cancellation policy. Their customer service team was woefully unhelpful. Every attempt I made to resolve the issue was met with vague responses and a distinct lack of empathy. It seemed that no matter how clear and polite my communication was, they were determined not to assist. They offered no reasonable explanation for why a refund was not possible, nor did they demonstrate any willingness to rectify the situation. This lack of transparency and customer care is deeply frustrating. It’s evident that FNP is more interested in holding onto customer funds than providing a satisfactory service. Their disregard for proper customer support and fair business practices is alarming. Based on this experience, I would strongly advise potential customers to think twice before using FNP, as they clearly do not prioritize customer satisfaction or adhere to basic standards of fairness and professionalism.

About FNP: Gifts, Flowers, Cakes App

FNP (Ferns N Petals) is your one-stop app for online cake delivery, gifts for him & her, anniversary & valentine gifts, flowers, and more! Whether you need to order cakes online, find birthday gifts for your husband or wife, or surprise someone with photo cakes, FNP ensures seamless cake delivery and gifting across 350+ cities within India and 120+ countries.

Are you planning a surprise for your loved one? FNP offers the best cakes for birthdays – including chocolate cakes, black forest cakes, red velvet cakes, and trendy bento cakes. Celebrate special days with anniversary & birthday cakes or customized cakes with photos on them. From 1st birthday cakes to gourmet cakes, FNP delivers with same-day cake delivery or even midnight cake delivery for late-night surprises.

Find the perfect gift online! Browse through gifts for boyfriend, girlfriend, and anniversary gifts for parents. Whether you need birthday gifts for your wife or unique gifts for men, FNP offers photo gifts, gift hampers, and corporate gifts for every occasion. Running late? Choose from same-day delivery gifts or 1-day delivery gifts. Explore gifts under ₹500 or pick marriage gifts for couples and engagement gifts that leave a lasting impression.

Make anniversaries, Valentine's Day, and birthdays unforgettable with flowers and cakes. As India's top online florist, FNP offers roses, lilies, carnations, and other floral arrangements. Pair these with the best cakes for birthdays or anniversary gifts for husband or wife.

Festivals and Occasions:

Valentine's Day —Send Valentine's Day gifts, roses, premium hampers and chocolates. Find gifts for boyfriends, girlfriends, and personalized options.

New Year Gifts – Start fresh with cakes, plants, and gift hampers for loved ones.

Raksha Bandhan – Order rakhi for your brother or rakhi gifts for your sister with free shipping worldwide.

Diwali Gifts – Send gift hampers, sweets, and personalized gifts for a green Diwali.

Christmas Gifts – Deliver cakes, wreaths, and gifts online for holiday joy.

Karwa Chauth – Gift pooja thalis, sargi gifts, and cosmetic hampers for traditional celebrations.

Mother's Day, Father's Day, and Friendship Day – Celebrate with flowers, cakes, and photo gifts.

Anniversaries and Birthday Gifts – Choose from anniversary cakes, birthday gifts for wife, and birthday gifts for husband.

Products to Explore:

Cakes – Order cakes online, including photo, chocolate, anniversary, and gourmet cakes.

Flowers – Send floral bouquets with same-day flower delivery.

Plants – Choose air-purifying plants, house plants, and good luck plants.

Personalized Gifts – Buy photo frames, cushions, jewellery, and more.

Chocolate Bouquets – Replace regular chocolates with chocolate bouquets and boxes.

Shipping & Delivery – 365 Days a Year:

Same-day delivery, morning, midnight, and fixed-time delivery – just 2 hours' notice!

Super-fast 60-minute cake delivery in metro cities.

350+ Cities in India:

Delhi, Mumbai, Bengaluru, Pune, Hyderabad, Noida – wherever you need a cake or flower shop near you.

Global Reach – 120+ Countries:

USA, UK, Canada, Australia, and more.

No matter the occasion – birthday gifts for a sister, wife, or anniversary gifts for women – FNP ensures unforgettable celebrations. Download the FNP app today for seamless online cake delivery, gift ordering, and express shipping.

File size: 92431360

Launched countries: INUSAUCACNFRDEGBITJPRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW

Minimum OS version: 11.0

Release Date: 1494093873000

Published by Ferns N Petals Pvt. Ltd.

Website url: https://www.fnp.com/

Publisher country: India

App Profile: FNP: Gifts, Flowers, Cakes App

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