Rippling - HR, IT & Finance

This app consistently underperforms. It frequently freezes, making it extremely frustrating—especially for hourly employees who rely on it to track time accurately. Users are often forced to refresh the screen just to clock in and out for shifts and breaks, which adds unnecessary stress and wasted time. The app would greatly benefit from stability updates and the addition of a user-friendly widget to help hourly employees easily manage their time and breaks. As it stands, the experience is far from seamless and not what I would expect from a modern workplace tool. Disappointed and hoping for improvements soon.

As I was laying in bed last night, I realized that the deadline for annual benefit enrollment was midnight, so I quickly stepped through the prompts so as not to lose ancillary benefits for the upcoming year. When I got to the life insurance benefit, I was surprised to see that my beneficiary was not listed, and I quickly entered the name and SSN. I then tapped the date field expecting to type a six (or eight) digit date. Instead, I found myself in a scrolling interface showing every day of the current month. Seeing that there was no way to bounce from year to year, I realized that I was faced with a test of endurance (and devotion to my wife)… swiping down, down, down, down… watching every day on my wife’s life flying by… muttering to myself, “Why do you have to be so old?” Halfway to the finish line, I started a screen recording on my phone. 2 1/2 minutes later, I arrived at 1981, asking myself, “How could some programmer have thought that five minutes of scrolling was a better solution than requiring a user to type six numbers on their keyboard?” Maybe there was too much room for error with that unvalidated approach🤓. Five minutes felt like an eternity. As the minutes passed, I felt every positive feeling I that I had about this otherwise good app melting away. Lucky for my wife, I stuck it out. Others, may not have been so fortunate.

Have you ever been a new hire for a company and gone through numerous back & forth emails, drowning in doc attachments, and details of your employee benefits while still left dumbfounded? Yeah, we've all been there! When my previously workplace swapped from a competitor (strictly for paystub purposes) to Rippling, it was day and night! All the information I needed was finally organized in one space: directory/employee hierarchy, insurance, tax info, etc. This essentially eliminated the nightmares of going through old saved emails with personal information, lost in the grapevine translations, and moved towards a more streamlined process. Lastly, I enjoy the constant "reminders" of essentials I need to sign and authorize such as benefit deadlines. I cannot imagine going back to any other platform. I wished every workplace integrated rippling into their systems.