Sahaj Liberty

If there’s an award for the worst app ever made, it will go to this app. It is the most unfriendly app with major technical issues in how it interacts with the technology that’s used for recharging the gas. One needs to be standing outside next to the meter (regardless of whether it’s blazing hot or freezing cold or raining) to pass the token that you have purchased after struggling with the interface first. Even then, there’s no guarantee that the token will get sent to the meter in the first attempt. And if it doesn’t, then for each attempt one has to “wait” for 5 minutes before the token can be sent. The app gives no notification or anything before the charge gets over and therefore one is usually caught unwarned at the oddest of times when suddenly the gas shuts off. The less said about the helpline the better; I think they have just taken random people off the road and made them handle the helpline. It’s as good as waving down an auto driver and asking him how to solve a problem with the recharge or opening the valve. All in all, a pathetic app that’s a disgrace.

This app is a complete disaster — it doesn’t deserve even a single star. It’s utterly useless, frustrating, and a total waste of time. From constant crashes to misleading functionality, everything about it feels poorly built and completely untested. Navigating through it is like solving a puzzle with missing pieces — confusing, broken, and exhausting. The developers have clearly abandoned any sense of responsibility or quality control. Basic features either don’t work at all or behave erratically, leaving users helpless and annoyed. It’s troubling that such an app has even made it onto the App Store. This isn’t just disappointing — it’s a disservice to users. Apple seriously needs to review and remove this app for good. It’s a shame this platform still allows apps of such poor standards to exist. This app deserves ZERO stars — avoid it at all costs.

I cannot believe that such an important app has been designed and executed so poorly! It’s the only way we can recharge our meter, and almost all the time it shows server error! How is one supposed to recharge their meter? It takes at least 10-15 minutes to FINALLY connect to the server, and still it keeps showing wait for 2 minutes. It’s the most frustrating app, considering it is so necessary for all Gas pipeline households! Please make serious changes and please consider the reviews of the customers!