Texas Health MyChart

What i don’t like is the insurance scam that goes on every year. Thanks to Medicare. They push change and have agents call. They tell lies about if your Doctors are covered under whatever company they are working for. Then when its time to see your Doctor you find out no doctors you submitted are in network. WHAT ???? Now you cant see your doctor that has committed to see you. Either change companies or go back to one you had. Just because we are seniors does not mean we are without responsibility. This needs to be fixed now. The agents that do the calling need to get a real job. And Medicare needs to stop the incentives for them. I’ m tried of BS. My first remark when they are on phone is i keep my doctors and need help with paying for meds. Very clear statement.

My ideal doctor would be one who greets me warmly in a timely manner, not after a 45 minute wait He should act like he cares about me. He should give me the same amount of time that I took to come to see him. He should be prepared to see me by reviewing my medical history. He should try to help me with my current issues. When I need to see him, I should not be told that I must wait several weeks to get an appointment. He should sit down and look at me when we talk, not stand by the door with a rolling computer cart typing what I say. He should ask me if I need any immunizations and if I say yes, he should see that I get them. He should ask me about my emotion status because I have many, many health challenges that all can cause depression. He should ask me if my current meds are working well or do they need to be adjusted. If there are new medications that proven to have better results or fewer side effects, he should tell me. If I do not get what I need then I need to search for it. Actually I get better care at the Doc in a Box clinics. Medical providers seem to be overwhelmed and have too many patients. Practices are run like corporate businesses. Corporations are cold and heartless entities.

I do not know what facility this applies to and that is part of the problem. I have used multiple facilities. There is a big PAY NOW button in the app. It's been there almost a year or maybe longer. It links to a website. The bill has ZERO balance. I ask for help to clear this off and all I get it the runaround... "We don't handle this, they do"... "No they do"... On and on in a never ending loop. Nobody knows. Nobody looks at the big picture. Everyone just passed the buck. I have another issue, an old reminder that's 4 years old. I don't know who put that in there or how to find out to ask them to remove it. Everyone says "It's not ours" shrug and pass the buck. Another problem, I made appointment then got a call and was told the time was not available. I asked about another time shown in the app... Nope that's not available. I asked, what IS avaliable? What they told me was far fewer than what the app showed as available. Why does nobody take responsibility for this app? Why can't I easily find the right contact for an issue in the app. I tried to submit this on the contact page and got this... "The requested URL was rejected by F5 ASM. Please consult with your administrator." Who is my administrator? Exactly what I've learned to expect from this app.